Stuttgart Region
In this role I engage on all management levels with other departments in order to further develop the Siemens Digital Industry training offering for Simcenter engineering solutions to ensure success for our customers and my fellow support colleagues. I am also the point of contact of the Simcenter Customer Support (SCS) department for training solution development.
In this role I managed, together with 1 fellow colleague, all training requests for the Simcenter Customer Support department in Europe, Middle East and Africa (EMEA). We worked with the team leads within Simcenter Customer Support and the 11 Services teams in EMEA on increasing efficiency and number of trained Simcenter users. We jointly sucessfully developed and implemented a new management system, for training requests.