Hamburg, Hamburg, Germany
As Head of Business Excellence, I lead operational and business excellence initiatives that drive strategic impact and continuous improvement. While my core responsibility lies within the German organization, I’m connected to our global and regional excellence network - collaborating across functions, markets, and business units to share best practices and scale transformation. With over 8 years of experience in Lean Management, process optimization, and performance improvement, I’ve successfully delivered cross-functional projects that enhance efficiency and foster a culture of excellence. I am a certified Six Sigma Black Belt, combining analytical rigor with a pragmatic approach to change. I’m passionate about turning strategy into execution, enabling sustainable change, and building bridges between local execution and global ambition.
Lead national Business Excellence strategy, aligned with global and regional frameworks. Drive operational excellence initiatives across functions, focusing on efficiency, quality, and cultural transformation. Collaborate closely with international excellence networks to share best practices and scale impact. Successfully implemented Lean and Six Sigma methodologies, resulting in measurable performance improvements. Empower leadership teams through targeted workshops and coaching on continuous improvement and change leadership. Certified Six Sigma Black Belt with over 8 years of experience in process optimization, Lean Management, and performance excellence.
Led the design and launch of a new Center of Excellence for Operational & Business Excellence, establishing the strategic and structural foundation. Defined core methodologies (Lean, Six Sigma, CI) and governance models to drive cross-functional improvement. Built strong alignment with global and regional excellence teams to ensure scalability and knowledge exchange. Enabled leadership teams to embed a culture of continuous improvement through targeted coaching and frameworks. Paved the way for the transition into the role of Head of Business Excellence.
Led key Lean initiatives across operations, focusing on process efficiency, waste reduction, and performance improvement. Developed and implemented Lean tools and training programs to build internal capabilities. Supported leadership and teams in applying Lean principles to daily operations and strategic projects. Collaborated with cross-functional teams to drive a culture of continuous improvement and operational excellence.
Founder of Eisenhauer Design, a small sustainable brand crafting handmade bags and one-off pieces from recycled sailcloth. Launched solo in 2016 and run together with my mother since 2021, it reflects a hands-on commitment to upcycling, craftsmanship, and circular, sustainable production.
Freelance lecturer in Logistics Management, delivering practice-oriented courses in contract logistics, and operational excellence.
Led the process implementation for new customer onboarding, ensuring seamless operational integration and service readiness. Applied Lean principles to optimize warehouse and transport processes, improving efficiency and reducing waste. Drove continuous improvement initiatives in collaboration with cross-functional teams. Took on interim site leadership, managing daily operations, team coordination, and stakeholder communication during a critical transition phase. Contributed to the development of standardized process frameworks, laying the groundwork for scalable excellence.
Founder of Eisenhauer Design, a small sustainable brand crafting handmade bags and one-off pieces from recycled sailcloth. Launched solo in 2016 and run together with my mother since 2021, it reflects a hands-on commitment to upcycling, craftsmanship, and circular, sustainable production.