Jan Diekmann

About

Experience

• Ericsson (17 yrs 6 mos)
  • Technical Account Manager - Advanced Industries
    Jan 2019 - Present · 7 yrs 6 mos

    Bringing the advantage of cellular technologies (4G/5G) to life in production and process industries. Cutting the wires to enable new and enhance exisiting means of production and logistics.

  • Technical Account Manager
    Dec 2016 - Jan 2019 · 2 yrs 2 mos

    Technical Account Manager for Market Introduction Ericsson Chief Innovation Office (CINO) Ericsson CINO office constantly drives propositions into the market that bring new revenue streams to Ericsson’s customers.

  • Solution Architekt TV & Media Management Western/Central Europe
    Jan 2009 - Dec 2016 · 8 yrs

    - Customer need and business case analysis - Solution shaping - Portfolio shaping - Offer management & creation - Contract negotiation - Project management

• Service Product Manager at Ericsson GmbH
  Apr 2004 - Dec 2008 · 4 yrs 9 mos

  Sales and portfolio Management of professional services (support, managed services) Customer contract negotiation Offer management

• Service Sales Mgr at Ericsson
  May 2001 - Apr 2004 · 3 yrs

  Responsible for German Service Sales segment (Training Services)

• Technical Trainer at Ericsson Eurolab
  Oct 1998 - Apr 2001 · 2 yrs 7 mos

  Conducting customer training for GSM & Wireline systems as well as early UMTS courses