Czechia
• Administrating Veeva CRM for sales, marketing and medical departments • Extending Veeva CRM by new modules (Align, IMMPacT, CSV data loader) • Planning, calculating and evaluating KPIs for the field force • Responsibility for process of customer segmentation • Creating multichannel cycle plan (plan of customer engagements)
• Implementing new Veeva CRM system • Training all respective users • Creating and updating KPI reports from Veeva CRM • Consolidating sales reports based on internal and external data sources (IQVIA subnational data)
• Calculating the revenue outlook of top corporate customer segment • Forecasting numbers of pieces of products for the respective segment • Cooperating with account managers to get presumable view of future business opportunities • Creating analyses and reports from Siebel CRM application
• Analysing and reporting sales data for Czech and Slovak Republics • Creating product and customer plans for turnover and margin • Analysing product-customer profitability • Calculating the profitability of promotional events • Optimization of reporting system - developing information and analysis tools
• Updating sales forecasts at product-customer level • Evaluating the forecast success rate per products, customers and promotional events • Developing reporting and forecasting tools