New York, New York, United States
Jamie is a manager of analytics and metrics at Mastercard, a global leader in FinTech solutions. With over seven years of experience in quantitative product analytics, she helps make data-driven decisions to achieve product goals, improve customer experience, and optimize business performance. She is passionate about solving complex problems using data and delivering actionable insights to stakeholders. She has achieved recognition for her excellence in product experience design and process improvement. She is skilled in data analytics, data visualization, Mixpanel, SQL, Python, and Tableau. She recently achieved a MS in Data Analysis & Visualization at CUNY, The Graduate Center, to enhance her knowledge and skills in the field. She graduated cum laude with Renée Crown honors from Syracuse University, with a dual BS in Information Management and Technology and Real Estate Finance.
- Lead analytics, reporting, and dashboard development across 5 programs - Deliver deep-dive analyses on user behavior, product usage, and operational trends - Ensure data quality through validation, anomaly investigation, and governance - Support product, research and UX teams with segmentation, cohorts, and experience insights
* Awarded PXD (Product Experience Design) Champion, August 2023, for championing stellar customer experience
I took organized and thorough notes in every IST 453 (Telecommunications Regulations) class period and sent them EOD to the Office of Disability Services.
Examples of Services: - Clearing viruses from PCs and Macs - Setting up peripherals and connecting them to Wifi - Social Media/Marketing consultant for small apartment leasing website in Syracuse, NY