Lisle, Illinois, United States
High performing and decisive leader with a proven track record of leading and fulfilling demanding responsibilities, while maintaining day-to-day operations. Ten years of experience in Sales, Marketing, Incentives Planning, Dealer Network, Customer Experience, and Digital to impact positive outcomes, build, and motivate teams to achieve strategic objectives.
•Responsible for growing sales, market share, and customer experience efforts of Kentucky, Tennessee, West Virginia. •Oversee a team of 5 Area Sales Managers •Report to Vice President of South Business Center
Responsible for leading a team of Area Sales Managers to drive sales, market share, profitability and customer experience across 6 states and 300+ franchisee dealerships.
By delivering effective retail strategies, achieved #1 Business Center in US Market for Sales (percent vs. target) April, May, and June 2019. Reached highest historical FCA market share in region at 18.4% in June 2019, outsold Ford Motor Company regionally in February, April, and June 2019, and currently accomplished as #2 position in OEM share for 11 state region (16.2%, 2019YTD).
Provide analytical research and time-sensitive support to legislative staff - prepared briefs and memos, compiled and analyzed constituent trends weekly reports, and speech editing for Senator Boxer Demonstrated customer service skills using professionalism and discretion with constituents, Congressmen, and VIP’s Provided administrative support - answered phone calls, responded to constituent inquiries, sorted office mail, coordinated special events, data entry, working knowledge of Microsoft Office Arranged, prioritized, and produced vital daily press clips for the public relations department Increased office efficiency by organizing U.S. Code Annotated