James Brook

AMU Data Production Manager at Royal Mail

Leeds, England, United Kingdom

About

A focused, logical and decisive Direct Marketing Professional with extensive experience in the data industry. Delivered a series of data solutions for clients, combining a strong expertise in project management and data manipulation and a result orientated focus on ROI. Having worked in customer facing environments has developed great communication skills enabling effective collaboration with suppliers, customers and internal stakeholders. Has shown, through excellent leadership skills, to innovate, progress and develop the skills of the others.

Experience

  • Royal Mail (Full-time · 18 yrs 9 mos)
    • AMU Data Production Manager
      Apr 2021 - Present · 5 yrs 3 mos

    • Customer Data Analyst
      Apr 2019 - Mar 2021 · 2 yrs

      Supporting the Sales team by fulfilling enquiries and orders for data solutions from 150 customers. This includes providing data extracts from the home mover file, database cleaning and hygiene, customer insight and segmentation analysis and supplying them with regular feeds of Postcode Address File. Regular involvement in projects such as the Dynamics workflow solution.

    • Data Solutions Manager
      Jul 2014 - Mar 2019 · 4 yrs 9 mos

      Worked with ‘channel’ clients such as data agencies, media agencies and mailing houses to provide data solutions to their customers. This included planning and managing projects with them to achieve their customers campaign goals. Also worked with resellers of the NCOA Update and Suppress data cleansing product files.

  • Vertbaudet (Redcats/PPR Group) (Bradford, United Kingdom)
    • Customer Acquisition Manager
      Sep 2005 - Oct 2007 · 2 yrs 2 mos

      Promoted to Acquisition Manager in September 2005.

    • Customer Acquisition Co-ordinator - Vertbaudet
      Sep 2001 - Sep 2005 · 4 yrs 1 mo

      Co-ordinating and progressing the development of direct marketing material in order to recruit new customers to the brand

  • Marketing Assistant at Oxford Consultancy
    Jan 2000 - Jul 2001 · 1 yr 7 mos

    General marketing duties for clients the Daily Telegraph and John Lewis Department Stores