Rocky Mount-Wilson Area
Team Leader, Project Engineer, and Tech Writer with experience at leading companies such as Johns Manville (Berkshire Hathaway) and Collins Aerospace (Raytheon Technologies). Adept in business-to-business (B2B) materials sales, end-to-end manufacturing processes, process documentation, and process optimization. Verifiable ability leading cross-functional teams to streamline workflows, implement process improvements, and deliver high-quality documentation. Strong background in continuous improvement, Lean Six Sigma methodologies, and customer-focused solutions in high-pressure environments. Open to new opportunities to drive operational efficiency and business growth.
Develop roles and organization of Industrial Engineering Technicians. • Created and implemented team metrics and a comprehensive training plan, leading to a more efficient onboarding process for new hires and improved time to productivity time. • Implemented process standardization that reduced documentation change TAT from 7 days to 1 day. • Coordinated and drove the daily work for a 5-person team to complete various stages of process review and documentation. • Lead the evaluation and efficiency improvement of over 1300 process documents across four manufacturing business units. • Modernized and standardized manufacturing process documentation to help in reducing scrap ($20M) and rework and improved process time and yield (up to 20%) through four manufacturing business units. • Developed and guided team into a sustainment and continuous improvement stage. • Developed and wrote procedural updates to standardize the manufacturing change process to ensure compliance with corporate and industry standards.
Lead Work Instruction transformation effort for the CFD Business Unit. • Led the coordination of multiple teams to successfully deploy Thin Client stations to • Tracked and reported progress milestones to corporate level management. • Coordinated multiple functions amongst team of 5 to complete various stages of process review and documentation to keep the project. • Worked with multiple transformation efforts to smooth workflow and deployment to operations. • Promoted and supported Continuous Improvement opportunities for operations and engineering departments via the use of lean practices. • Authored corporate level avionics procedure for work instruction standards throughout all business units.
Maintain documentation integrity and process improvements. • Aided in full process audit/validation and work instruction redesign to meet corporate quality process standardization initiatives. • Participated in multiple ACE events for process improvement and operations line clean up. • Lead team to standardize work instruction change and review processes. • Worked with multiple disciplines to reduce time from process request to deployment. • Found departmental training opportunities to improve consistency and customer output.
Served SAP Subject Matter Expert (SME) for customer service. Provided first level floor support. • Maintained $45M territory of large, complex direct buy contractors. • Ran multi-disciplined large project meetings to ensure team unity and cohesion for project success. • Aided territory growth by providing consistent, excellent service, such as accurate first-time order data entry, project coordination, and detailed follow-up. • Tracked forecast and consumption of large jobs. • Wrote and reviewed job aids to help advocates in day-to-day operations. • Developed, implemented, and ran new hire training, and on-going training of existing employees.
Monitor forecast consumption and smooth demand to support line efficiency. • Collaborated with planners to smooth and predict spikes in demand to ensure materials availability. • Developed and maintained forecasting calculator to assist customers with ease of ordering. • Ran monthly and weekly forecast meetings to find trends and spikes in demand. • Ran monthly forecast and build reports for corporate finance. • Analyzed customer forecast to consumption rates to adjust internal part forecasts.
Maintain order board reports for Corporate Order Management team. • Collaborated with planners, scheduling, ops, engineering, VPI and shipping to ensure that customer’s needs met. • Interacted with expediters to keep knowledge of production issues. • Tracked part shortages and coordinate with planners to minimize impact to customers. • Maintained part shortage reports, pull-up requests, and production status reports.