James Cundiff

Owner @ HayesNorthcoast Inc. | Sales | Service | Training

Greater Cleveland

About

Driven by a dedication to excellence in the dental industry, my role as Owner of Northcoast Dental Inc. has been instrumental in delivering top-notch service and training for over eight years. Specializing in high-quality repairs, our company is acknowledged as the premier repair center in Northern Ohio, with an expanding clientele for our dental equipment sales. Leveraging skills in new business development and customer relationship management, we have successfully expanded our service offerings to include handpiece repair, product sales and comprehensive staff training in handpiece maintenance and compliance with regulatory standards. Our team's commitment to unparalleled customer care and tailored solutions continues to strengthen our reputation and drive growth in our sector.

Experience

  • Owner, Hayes Northcoast Inc. - Sales | Service | Training at Hayes Northcoast Dental, Inc.
    Sep 2016 - Present · 9 yrs 10 mos

    Northcoast Dental is a full service dealer for the dental industry. We are proud to be serving Northern Ohio for the past 25 years. We remain committed to our customers and our focus is on quality repairs, product sales, staff training, and exceptional customer service. Many of our clients recognize Northcoast Dental as the ‘go to’ repair center in Northern Ohio and an increasing number of clients are buying their dental high speed, low speed, electrical handpieces, instruments and related products from us as well. Our services include delivering factory-trained repairs with fast turnaround, staff training on handpiece/operatory maintenance, OSHA, HIPPA, CDC Pain Management, Instrument processing and infection control. Convenient local service, warranty tracking and free pick-up. We service, repair and sell most handpiece brands, burs & diamonds, preventative, maintenance, infection control and consumables for your practice. We carry a full line of new and refurbished handpieces, handpiece lubrication systems, evacuation systems and instruments for your operatory.

  • Worldwide Product Manager at PAC Machinery Group
    Mar 2015 - Mar 2016 · 1 yr 1 mo

    Managed complex P&L performance of $30MM specialty packaging equipment manufacturer. Assigned role of turning around under performing product line through re-alignment and direct sales development. Restructured and re branded shrink wrap product line. Penetrated international markets and building sustained distributor relationships. Lead the re-design, development and marketing or e-commerce website. Total sales growth for worldwide market increased 32%.

  • Regional Account Manager - Pressure Pumping at Baker Hughes
    Mar 2013 - Nov 2014 · 1 yr 9 mos

    Hired to attend the prestigious Baker Hughes Sales Academy VIII in 2013. Presented "Learning Excellence Award" post-graduation. Launched new pressure-pumping district in Massillon, Ohio to service the Marcellus and Utica shale plays in Ohio and Pennsylvania.

  • Senior Biotech Sales Specialist at MedImmune
    Feb 2006 - Mar 2013 · 7 yrs 2 mos

    Focused and results driven leader promoting monoclonal antibodies for the prevention of infectious disease in pre-term infants and a novel influenza vaccine. Consistent top 10% sales force rankings. Top area in the country 2010-2011.

  • Regional Sales Manager at Novartis
    Mar 1997 - Feb 2004 · 7 yrs

    Regional Manager covering Michigan, Ohio, Kentucky, and West Virginia. Led team of 12 Institutional and Specialty Sales Representatives. Promoted many different product lines from Cardiovascular, Oncology, Anti Viral, Gastrointestinal and Neurological.