James (Todd) H.

Successful Operations and Regional Management

Brandon, Mississippi, United States

About

Experience

  • Auction Sales Coordinator at JJ Kane Auctions
    Apr 2024 - Present · 2 yrs 4 mos

  • Estimator at Barnett's Body Shop
    Sep 2023 - Apr 2024 · 8 mos

    Inspect customer vehicle damages due to collisions and other causes of loss. Generate and communicate damage estimates to customer and insurance carrier, and negotiate repair procedures with insurance carrier to completion. Utilize CCC estimating for repair estimates. Coordinate process between insurance carrier, shop, and customer. Review vehicles post repair to ensure work completed to satisfaction.

  • Outside Claims Professional at Travelers
    Aug 2021 - Sep 2023 · 2 yrs 2 mos

    Review insured claims to ensure coverage, coverage limits, cause of loss, and damages. Utilize on-site inspections, as well as remote technology and Exactimate to prepare damage estimates. Communicate with our customers to explain coverage and settlements, and work with internal and external vendors to complete the claim settlement process to closure.

  • Copart (Full-time · 3 yrs 3 mos)
    • General Manager
      Sep 2020 - Aug 2021 · 1 yr

      Copart is the largest online salvage and dealer auction site. Direct daily operations of Copart facility located in Florence Mississippi. Achieved through direct management and training of office and yard personnel including hiring, training, and daily staff management and review. Directly responsible for developing and maintaining positive client relationships by interactions with both vehicle sellers and buyers. Actively recruit additional tow companies to increase haul capacity. Manage facility growth through growing staffing levels, haul capacity, and facility upgrades. Oversee all Audit review processes including office workflow, heavy equipment maintenance, and safety compliance to ensure compliance with internal, local, EPA, and OSHA regulations.

    • Regional Operations Support Manager
      Sep 2019 - Sep 2020 · 1 yr 1 mo

      Responsible for both onsite and remote process review and audit of up to 23 locations across the Northeast and Chicago. Recommended process improvement strategies for General Managers in assigned yards to ensure contractual compliance with clients through audit of Time in Process, Imaging, and achievement of all measured Metrics.

    • Office Manager
      Jun 2018 - Sep 2019 · 1 yr 4 mos

      Assisted General Manager with all daily Copart office functions, including daily call monitoring, customer service, supply orders, system audit review, and sale set up. Fill in for Dispatching, Titles, or General Manager as needed, and assist in alarm call response to ensure facility security.

  • Co-Owner at Selah Farm
    Nov 2013 - Aug 2018 · 4 yrs 10 mos

    Responsible for the daily operations of a live poultry broiler farm. Manage air and dry litter conditions and record and address daily mortality. Identify and repair equipment failures as they occur. Ensure access road and load-out areas are properly maintained, and confirm that all biosecurity procedures are followed as implemented by the poultry integrator. Responsible for preventative maintenance, and for ensuring safe conditions across the facilities for the livestock and any on-site personnel. The farm grows five flocks per years, each flock consisting of 67,000 birds.