Northampton, England, United Kingdom
A committed, self-motivated professional, with 14 years’ experience in healthcare, including in management and leadership roles; excellent interpersonal skills and the desire to provide high quality compassionate person-centred care. Used to working under pressure, rising to the challenges faced on high dependency wards, rehabilitation units and in the community. Experienced in liaising with stakeholders, commissioners and other professionals, working collaboratively and building links. I appreciate the importance of effective leadership and management which ensures the efficient and effective use of resources, considering priorities, potential need for change and evidence-based decision making. In addition to engaging all stakeholders and promoting and safeguarding their interests, using the performance management process and high-quality training and coaching as strategies to help create an environment and team where striving for excellence becomes the norm. Management experience includes developing and upskilling a new team, recruitment, managing performance, staffing, undertaking and reporting on investigations and managing resources within a budget. I am used to hybrid working both in person and supervising remotely.
• Ward manager on a brain injury rehabilitation unit. • Developing and upskilling team in managing neuro-rehab and challenging behaviour. • Leading in supervision, performance management, investigations, complaints and disciplinaries, safe staffing and budget. • Liaising with CCGs, stakeholders and other professionals regarding admissions, discharge planning and funding. Ensuring continuing care on discharge. • Building and maintaining relationships with commissioners. • Offering training sessions to staff. • Supporting ward with inspections and with Headway accreditation. • Working with senior management on quality improvement, SWOT analysis, audits and compliance. • Bed management. • Recruitment. • Working as part of a group developing policy to enable nurse prescribers to practice within the organisation.
• Assessing those referred into community mental health services to establish care package. • Regular sessions with service users to assess, monitor and support with mental health and avoid crisis and admission. • Administering depot injections. • Liaising with other professionals and stakeholders to ensure a holistic care approach and maintain safety in the community.
• Line managing a large team including nurses, social workers, occupational therapists and support workers. • Running the shift and delegating tasks, working closely with other services within the crisis pathway and wider trust to ensure that patients receive continuity of care in the community. • Management and clinical supervision. • Dealing with and finding solutions for complaints. • Liaising with other teams across the crisis pathway to ensure adequate staffing and continuity of care, including implementing improved handover procedures between teams and shifts. • Co-production with stakeholders, other teams within the trust and outside agencies. • Building and maintaining relationships with the third sector. • Conducting mental health assessments to ascertain need and risk before referring and signposting to appropriate NHS and third sector services. • Working as UCAT (the crisis team) during the night and conducting face to face assessments with patients, ascertaining risk and making decisions on next steps (e.g. if admission or home treatment was required). • Working closely with Crisis Houses, making referrals and reviewing patients’ progress whilst admitted. • Assisting in the management of the Crisis Pathway, ensuring adequate staffing across the pathway. • Working at the Crisis Café (crisis drop in centre) as the qualified member of staff in conducting mental health assessments to ascertain risk, need and appropriate next steps. • Working on assessing, planning and reviewing ‘Hospital at Home’ interventions alongside staff from Mind, expanding skills in co-production, risk assessing and planning and liaising with teams for future care. • Quality improvement and development of procedures. • Experience at working with ALMHS (A&E Liaison Mental Health Team) assessing the mental health of patients who had presented at A&E. • Mentoring and assessing students. • Working to support safe discharges and avoid unnecessary admissions.
• Leading the team throughout the shift, delegating tasks and working as part of the MDT whilst taking on a more managerial role. • Ensuring effective management of staffing resources by optimising staffing on the ward and across the LD service as a whole. Making decisions on enhanced observations. • As bleep holder, liaising with other wards and services to ensure adequate staffing across the division and the wider hospital. • Dealing with and finding solutions to safeguarding situations that arise. • Conducting management supervision with the team and auditing duties to monitor ward performance e.g. ensuring patients received regular care co-ordinator sessions. • Working on the staffing rota to ensure appropriate skill mix on each shift. • Mentoring and assisting in the assessment of student nurses. • Working to improve staff performance by getting to know individual learning styles and adapting management techniques to suit individuals to optimise performance and encourage individual development and having an open-door policy to support staff.
• Working on a PICU ward. • Leading the team in planning the shift, delegating tasks and working as part of the MDT in decision making and care plans, ensuring patient safety and carrying out appropriate risk assessment and management. • Mentoring new starters and student nurses and assisting with the assessment of student nurses. • Conducting management supervision with staff and aiding career and professional development. • Organising staffing and helping to cover CNL roles in CNL’s absence such as CNL audit and bleep holder report. • Improving communication of key messages: e.g. making changes to ensure NEWS repeats were not missed.
• Working as part of a team in stabilising patients in crisis. • Liaising with their home areas and commissioners to find suitable step-down placements to continue patients’ recoveries. • Assessing the needs and suitability of referrals and signposting to relevant agencies and placements if unsuitable. • Co-ordinating patient’s care: working closely with patient, the team and carers to ensure balance between patient choice and best interests.