Doha, Qatar
I am an experienced professional with a proven track record of successfully growing businesses across a variety of sectors and industries. With extensive international operations experience across North America, Asia, EMEA, and Africa, I excel in building new markets and territories while strategically planning and executing turn key projects. As a player/coach in style, I lead by example with an open and consultative leadership style that fosters team building, talent coaching, and project management. My multi-cultural expertise enables me to effectively oversee complex, long-term projects over multiple years, consistently exceeding expectations. With specialties in business management, start-ups, and development, I have a keen eye for identifying opportunities to drive growth, and have successfully led projects in diverse segments such as refining, oil and gas. My ability to take intelligent risks and deliver consistent above-plan performance makes me a valuable asset to any organisation.
Leading revenue and margin growth through the implementation of organizational effectiveness, operational excellence, growth mindset and process improvement. Geographical reach: Qatar, UAE, Kingdom of Saudi Arabia, Kuwait, Oman, Bahrain, Jordan and Portugal.
• Lead project optimisation strategies to ensure efficient delivery of solutions and enhance overall client experience. • Successfully increased client retention rate from 90% to 95% by implementing customer-centric strategies and addressing their pain points. • Exceeded growth expectations for Annual Recurring Revenue (ARR) by effectively identifying new opportunities and maximising existing accounts. • Developed and maintained strong relationships with key stakeholders and decision-makers, resulting in increased business opportunities and revenue growth. • Collaborated with cross-functional teams to identify and address business challenges, streamline processes, and improve overall performance. • Led the implementation of new sales initiatives, resulting in increased sales revenue and improved market positioning. • Provided strategic guidance and mentorship to team members, resulting in increased productivity and employee satisfaction. • Conducted regular market research to stay up-to-date with industry trends and competitors, ensuring the company remained ahead of the curve.
• Focus on introducing multinational corporations to the Qatari business landscape, while ensuring compliance and ethics are followed. • Oversee consulting projects from winning bids to timely and on-budget completion. • Grow businesses to profitability and long-term success through the implementation of processes and procedures. • Position businesses for acquisition through strategic planning and execution. • Create growth initiatives with a focus on FIFA 2022 World Cup. • Identify changes in corporate law and provide mitigation strategies for clients. • Develop the subscriber-based business model to maximise revenue from existing client base and new client acquisition.
• Successfully implemented the Bee'ah Digital Implementation, IIoT, and SaaS, resulting in revenues of $6.8M. • Significantly increased post-award savings through effective project operations and procurement strategies. • Launched the Johnson Controls Digital (IIoT) business in the Middle East. • Led an extensive effort across the 2019 financial year, resulting in a 33% increase in sales and a 41% increase in margin. • Restructured the business unit with a focus on increased revenue and profitability. • Implemented best practices for sales, development of sales channels, project operations, procurement, and contract management. • Qatar country executive. Overseeing all JCI business in Qatar.
• Led the transformation strategy for a $600M business group operating throughout the Middle East, leading to a 15% increase in Revenue and 28% increase in margin. • Successfully moved the business from a trading focus to a solutions focus through an aggressive acquisition plan. • Reconciled channel partners and focused on building business strategies with largest contributing partners.