Mooresville, North Carolina, United States
Accomplished and results-driven professional with over a decade of technical leadership experience in the United States Marine Corps, complemented by 11 years in the retail sector with Lowe’s Home Improvement, progressing from in-store operations to corporate-level responsibilities. For the past nine years, I have supported top-tier home improvement retailers through strategic roles at Harmony Outdoor Brands, including five years as a remote, field-based Territory Manager at Runner Tech USA and The Plant Company. Demonstrated expertise in utilizing retailer systems (Lowe’s and Home Depot) and Excel to resolve reporting issues, enhance operational efficiency, and support team success. Recognized for a keen ability to identify customer needs, adapt quickly to new information, and maintain exceptional quality and productivity standards. A dependable, creative team player with strong interpersonal and communication skills, adept at building relationships with both internal stakeholders and external customers. Committed to excellence, continuous improvement, and fostering collaborative team environments. A positive can-do attitude is brought to the job daily. · Inventory replenishment and management · Sales · Training store personnel · Teamwork and collaboration · Communication with key stakeholders inside and outside the organization
Optimized inventory for a $40M product portfolio, maintaining a 75% sell-through rate during peak seasonal surges. Reduced excess inventory by 15% through the implementation of new forecasting models via Excel and historical sales trend analysis via Advanced Grower Solutions software products specific to the company. Supervised a team of 3 analysts, improving reporting accuracy by 20% across the replenishment 13-week cycle. Worked closely with Division Sales Manager and Inventory Replenishment team to optimize product availability and inventory by leading planning, forecasting, and replenishment processes. Analyzed historical sales trends and market data to create accurate forecasts and inventory plans.
-Retail PO fulfillment execution from initial ordering stages to payment received. -Scheduled PO shipment with customer-required processes and or carrier procedures. -Order management of retail customers and, following product delivery, provided the delivery information to 3PL, as well as collected the Bill of Lading and Proof of Delivery. -Handled RDC/DFC/SOS orders for THD, including order receiving, shipping, deductions, and payments. -Tracked the invoice submission of THD, confirmed timely delivery in EDI, and accuracy of invoices received by THD. -Communicated with THD regarding errors in order information, rates, quantities, and deduction issues. -Monitored the sales report and trends to revise the inventory plan. -Handled THD online ordering information in CRM and updated inventory on the Rithum/Commerce Hub.
Ensured execution of Baucom’s Nursery and Home Depot’s plan for all plants supplied by nursery at store locations. Managed team of 8 area managers and 20 merchandisers. Ensured product placed in store was set to planogram issued monthly by Home Depot Team. Managed budgeted hours at each location and communicated any overages to team at nursery. Walked stores with Merchant and field team to ensure plan of action was set in place to accommodate new product monthly. Managed PowerPoint and Google Dropbox for easier communication between field team and nursery.
Territory Manager for South Atlantic, Ohio Valley and Mid-West for Home Depot and regions 2 & 21 with Lowe’s. Directed orders/replenishment for all assigned territories. Facilitated the placement of hundreds of Sod Huts and related POP in assigned area. This included speaking to every store in person/by phone and gathering the related information as to where best to place these huts in stores. Ensured that sales were to budget expectations. Built relationships with stores, farms and 1099er’s to accomplish company assigned territory goals. Subject matter expert for the other Territory Managers in relation to Home Depot and Lowe’s Sales Reporting Systems Managed all item related maintenance at Lowe’s and Home Depot. Created weekly reporting for senior management to report directly to buyer.
Subject matter expert for Lowe’s Pricing Team for Promolink, Coupon Management System, Related Item Management System, Rebate System and Commodity Override System. Directed Pro-Services events for team to include validation of offers, creating in store price files and barcodes for seamless execution of relevant offers. Orchestrated a new process for Appliance Special Values that cut the required lead time due to Lowe’s from six weeks to less than a week and this has allowed Lowe’s to react to the marketplace and be competitively priced. Directed Special Value process from Merchandising to the pre-print process ensuring pricing is accurate with required was/now pricing on signage. Built store level price files to accurately reflect Merchandising/Vendor special value pricing to include house percent off events. React quickly to emergency requests from Merchandising/Vendor for special values in store including building price files and Print-On-Demand signage, while reducing the required time to get Print-On-Demand special value signage from two days to less than four hours by auditing/adjusting the content as needed. Senior Merchandising Specialist. Department Manager Lowe's 458 Statesvillle, NC