Greater Lincoln Area, United Kingdom
A customer focused business leader with a passion for strategy, business development and growth with a proven track record spanning Business Development, Account Management and Solution Architecture across multiple government clients. James brings experience supporting customers with complex business challenges in a collaborative manner, bringing strategic thinking, solution and BD experience spanning solution and proposition development, competitive bid work and a continual focus on forming long lasting relationships. James is a team player and believes in getting the most out of his team, playing to each members strengths and working together to exceed expectations.
Responsible for the account strategy, execution and growth of strategic central government accounts
Account Manager for the Home Office. Business Development and growth – Successfully winning £5m+ new business and growing account Identifying, qualifying, bidding and winning competitive new business and pitching to clients Owning and managing P&L – forecasting accurately on current delivery as well as future pipeline Owning and developing internal and external account strategy Managing account finance plans and forecasts Adhering to internal sales process and governance Supporting customers to ensure customer satisfaction and service excellence
A customer focused solution Architect developing a number of complex solutions for the BBC. Customer engagement, requirements gathering Solution Development, engaging with internal teams / external partners and suppliers Obtaining appropriate solution / tower approvals Presenting to Architecture governance board for architecture approval Producing customer proposal document (contract) Obtaining quotations from suppliers to deliver solution Financial modeling / Costing solution Governance to release proposal (board reviews) Supporting customer queries / walking though solution / proposal