James Clowes

Service Manager at Randalls Equipment Company

Point Cook, Victoria, Australia

About

Throughout his career James has been passionate about exceeding customers expectations and has achieved this through a consultative approach and deep understanding of customers operations and requirements . James is result driven, has good work ethic, communicates well and is always willing to go the extra mile to ensure customer satisfaction.

Experience

  • Service Manager at Randalls Equipment Company
    Jan 2021 - Present · 5 yrs 7 mos

    I am a dedicated and results-oriented Service Manager with a proven track record of driving revenue growth, improving customer satisfaction, and implementing effective after-sales strategies.

  • Agriserv at Agriserv
    Dec 1998 - Dec 2016 · 18 yrs 1 mo

    Customer fleet maintenance and planning · Equipment rebuilding and sales · Quality Assurance · Integrated Systems · Gross Margin Analysis · Resource Planning · Annual Budgeting · Report Writing · Spare part supplier. Plant and forestry equipment hire ·

  • Senior Field Service Technician at Bell equipment company
    Sep 1995 - Oct 1998 · 3 yrs 2 mos

    Field service and customer support on the full range of Bell forestry and construction equipment.

  • Technician at Garden city commercials, Mercedes Benz commercial vehicle division
    Nov 1994 - Sep 1995 · 11 mos

    Carry out repairs and servicing on Mercedes trucks