Solihull, England, United Kingdom
Experienced Manager with a demonstrated history of working in the hospitality industry. Skilled in Catering, food and drink, profit and loss, people management leading teams of up to 30 individuals, and conduction of area operations duties during holiday absence ensuring Sales and Customer Satisfaction. Strong sales professional with a Gnvq focused in Hospitality and catering from Birmingham college food tourism and creative studies. Awards: Winner of stonegate trips to Val d’Isère & Tennessee, Stonegate manager of the year award (2011), winner of M&B’s drive award (2017), district General manager of the year (2021), winner of M&B’s Engagement award (2022), winner of M&B’s People award (2022) winner of M&B’s people award (2024) winner of M&B’s Guest obsessed gold standard award (2024) nominated for M&B’s High Street general manager of the year award (2024)
Completed many internal and external reliefs and holds, a designate manager in Rickmansworth, ran style bars in Solihull and Birmingham, a nightclub and pubs. I was left in sole control of businesses both internal and external covering holidays and long term sicknesses.