Greater Boston
James' background and education is in Economics with a specialization in Managerial Analytics. This gives him an analytical approach to his work with a motivation to optimize and streamline business processes with consideration for stakeholder input and organizational requirements. James has 7+ years of experience working with Salesforce for a variety of purposes, ranging from Sales Operations Analyst to Salesforce Partner Consultant. Within those roles he has had exposure to Consumer Goods cloud, Service cloud, Health Cloud, Sales cloud, and Experience Cloud. He has led multiple development teams through programs from initial requirement gathering to final roll out. He has gone through numerous structural reorganizations involving different industries and scale, which allows him to quickly pivot and reprioritize.
In charge of constructing and maintaining multi-year forecasts for domestic and international business done across numerous business units and types. Also actively participated in the reconciliation process and large scale data analytics.