James Gibson

Global Director of Sales Operations, CSC | Leaders in corporate client, fund, capital markets and private wealth services

New Zealand

About

Hi, thanks for looking me up. I’m the Global Director of Sales Operations at CSC, specializing in corporate strategy and marketing for financial services. I've been fortunate to work with some amazing people first at ASB Bank in New Zealand, and now at CSC (previously Intertrust) in the Netherlands and now back home in NZ. My ever-evolving skillset includes acquisition & lifecycle marketing, data analytics, developing strategic partnerships, business strategy, sales operations, revenue operations, experiment design and coaching. When you come to CSC, you expect a focus on quality, personal service and attention to detail. You expect it delivered by highly professional people with uncompromising integrity. CSC delivers high-quality, tailored corporate, fund, capital market and private wealth services to its clients, with a view to building long-term relationships. CSC works with global law firms and accountancy firms, multinational corporations, financial institutions, fund managers, high net worth individuals and family offices. Today, we have thousands of specialists working all around the globe, including the world’s most important financial centres. As a result, you get a world of local expertise working with you to meet your goals. I value any company that’s tech focused, growth-centric and has innovation in its DNA. Sharing these values is why I work hard to stay relevant, agile and always evolve. On a personal note, I'm a huge sports fan having played rugby, cricket, football and tennis and I'm an enthusiastic but not very skilled snowboarder. I also enjoy reading a good book or spending time with friends and family. Let’s connect. [email protected] CSCGlobal.com

Experience

  • Global Director of Sales Operations at CSC
    Feb 2021 - Present · 5 yrs 6 mos

    By the time you get to the end of this sentence the world will have changed more rapidly than in any time in history. It seems that each day our advanced information technologies make decision-making that much quicker. And smarter. Creating new and exciting opportunities. Often on the other side of the globe. Corporate Services Let’s face it, in today’s fast-paced world of opportunities you need to move quickly. If this involves setting up a company in a far-off jurisdiction, for instance, we have a reputation for providing flawless execution under tight deadlines. Fund Services Thoroughly. That’s how much we understand your business. Knowledge, after all, is the critical component of value. From design and formation to administration, our world-class professionals have the expertise and insights you need to help you create and manage whatever type of funds that best meet your individual needs. Capital Markets Because of the complex nature of Capital Markets, you need a high level of expertise on your team. One with the knowledge and insight to develop the foresight needed to see the results of your decisions in the future. Private Wealth Services Are you looking to future-proof your wealth? Do you want to hand over control of your assets to the next generation? In the most efficient manner? Or maybe you’re considering a wider goal with a charitable contribution or foundation? Perhaps you even hold personal and business assets internationally?

  • Intertrust Group (4 yrs 5 mos)
    • Senior Global Sales Operations Manager
      Mar 2020 - Feb 2021 · 1 yr

    • Global Commercial Strategy Manager
      Oct 2016 - Mar 2020 · 3 yrs 6 mos

      Key responsibilities: - Acquisition strategy development and optimization for a global sales force of over 2,000 people - Retention program mapping and management for cross-sell, coordinated markets, partnerships and key client segments - Market intelligence and commercial reporting including trend analysis, data-modeling and forecasting - Manage the creation of business collateral, training materials, internal communications and insights to equip our business channels for success - Internal tech enablement and infrastructure updates such as e-training, CRM, workflow optimization and efficiencies - Line manager for the Global Sales Team and a key contact for all senior management

  • ASB Bank (5 yrs 2 mos)
    • Senior Go-to-Market Manager - Consultancy Services
      Sep 2015 - Sep 2016 · 1 yr 1 mo

      Key responsibilities: - Go-to-Market strategy, road-mapping and execution of product launches for capital markets, transaction banking, trade finance and merchant service segments - Adoption and retention analysis that fed into rapid experimentation and marketing tactics - CVP, messaging frameworks and enablement materials to drive easy articulation for commercial and sales staff - Worked closely with Product to identify and sharpen product offering based on customer needs and competition disruption - Performance and partnership campaign marketing within B2B, Enterprise communities including a strategic partnership with KPMG to launch the Strategic Insights Panel, a group of leading business and political minds brought together to drive the strategic roadmap for technology in New Zealand - Market intelligence and commercial reporting including trend analysis, data- modeling and forecasting - Project and operational excellence including being the key business contact for the launch of a completely revamped banking website - One of three senior managers guiding the Consultancy Services team and a key contact for Senior Management at the bank

    • Associate Marketing Manager
      Jun 2014 - Aug 2015 · 1 yr 3 mos

      Leading the development of strategic marketing campaigns and physical and digital sales material to support the sales targets of ASB's frontline business and corporate banking divisions as well as raising the awareness and consideration of ASB with New Zealand business owners. A key achievement was the launch of the ASB Business Ambition Series. These were interviews with key management of the New Zealand All Blacks on the overlap between high performance sport and corporate strategy.

    • Assistant Marketing Manager
      Apr 2013 - Jun 2014 · 1 yr 3 mos

      My role as an Assistant Marketing Manager entails developing campaigns and maintaining collateral for ASB Bank's existing small business and corporate clients, as well as prospective clients in both market segments.