Riyadh, Riyadh, Saudi Arabia
IT Operations and E-Commerce professional with 6+ years of experience managing multi-platform online stores, IT infrastructure, and document control systems for international clients across the US, UK, and MENA. What I've delivered: Managed 800+ SKU product catalog across Amazon, Noon, Shopify, eBay, and Walmart Increased sales by 75% through SEO, A+ content, and PPC optimization on Fiverr Boosted order fulfillment rate by 60% through inventory automation Developed and maintained full-stack web applications (HTML, CSS, JS, ReactJS, NodeJS, PHP, MySQL) Provided IT support and system troubleshooting for business operations across multiple organizations I'm currently open to full-time opportunities in Germany, Poland, and UAE in roles such as: IT Support Engineer | E-Commerce Manager | Amazon Account Manager | Technical Support Specialist 📧 [email protected] | 📍 Jeddah, KSA | Relocation Ready
• Managed end-to-end e-commerce operations for international clients across Amazon FBA, Shopify, eBay, Noon, and Walmart — increasing overall client sales by 75% • Created and optimised bulk product listings, A+ Content, and SEO-driven descriptions for 800+ SKU catalogs • Maintained structured document control: version control, SKU documentation, audit-ready records, digital filing • Developed and optimised websites using HTML, CSS, JavaScript, jQuery, NodeJS, ReactJS, PHP, MySQL, WordPress, and Magento — improving site performance and UX by up to 70% • Integrated APIs and automation tools to improve workflow efficiency and reporting accuracy • Provided remote IT support: system setup, software installation, user access management, and troubleshooting • Delivered client satisfaction rate improvements of 50%+ through timely updates and proactive communication
• Optimised paid advertising (SEO + PPC) campaigns, contributing to a 50% increase in digital sales revenue • Managed online inventory operations, improving order fulfilment rate by 60% through process streamlining • Developed and executed digital sales campaigns that lifted user engagement by 50% • Monitored marketplace performance metrics and produced regular reporting to inform commercial decisions
• Conducted competitive analysis across digital platforms, informing strategy that increased market share by 70% • Managed and optimised social media and online marketing presence, driving an 85% increase in website traffic • Developed digital marketing strategies that improved overall sales performance by 35% • Oversaw product listings, pricing, and promotional activity across multiple e-commerce channels
• Provided day-to-day IT support for internal users — resolving hardware, software, network, and system issues • Installed, configured, and maintained desktops, laptops, operating systems, printers, and business applications • Performed root cause analysis and documented resolutions to reduce repeat incidents • Conducted manual and automated QA testing to ensure system stability and performance • Maintained IT asset records, support logs, and internal documentation