San Francisco Bay Area
Lead Global team of Implementation Managers deploying Moveworks to our enterprise client base.
Lattice's Advisory Services team delivers expert guidance to help inform our customers' People Strategies.
- Manage account portfolio of Fortune 500 companies - Mentor and coach account teams of 2-3 members, prioritizing opportunities for development - Build product positioning and program roadmap resources - Execute Quarterly and Annual Business reviews to deliver value against business objectives - Partner with Account Management team to scope, price, and deliver SOWs for expansions, renewals, and new sales
- Led implementation design sessions for client executive teams - Designed and delivered custom email templates to large retail clients to improve click-through rates - Managed account teams of 2-3 members to deliver projects while providing continuous coaching - Developed and implemented custom client newsletters focused on increased user engagement - Coordinated with Competitive Strategy team to develop competitive profiles and analyses