Jake Hyvl

Outdoor Industry Professional | Whitewater Guide | Gear & Customer Experience

Portland, Oregon, United States

About

Punctual, responsible, and proactive professional with strong skills in creative problem-solving, teamwork, and adaptability. My professional journey has been enriched by a variety of seasonal roles that have exposed me to different service segments and types of clienteles, enhancing my ability to connect with all types of people. In my current role, I excel in client acquisition, negotiation, and relationship management. Outside of work, I am passionate about the outdoors and love to immerse myself in nature, which continuously inspires my professional endeavors.

Experience

  • Memory Developer at Sunday
    Mar 2026 - Present · 5 mos

    - Implement memory systems to improve AI performance, continuity, and user experience - Structure and organize data to enable accurate recall and contextual understanding - Collaborate with cross-functional teams to refine memory architecture and optimize system behavior - Test, evaluate, and iterate on memory models to improve reliability and efficiency - Contribute to ongoing development of scalable AI solutions

  • Harvest Associate at A to Z Wineworks
    Sep 2025 - Nov 2025 · 3 mos

    - Executed daily cellar tasks including pump-overs, tank transfers, barrel work, and fermentation monitoring in a fast-paced, physically demanding environment. - Collaborated with a diverse, multilingual team to process and move thousands of gallons of juice and wine efficiently and safely. - Followed SOPs and safety protocols for handling chemicals, sanitation procedures, and equipment operation. - Demonstrated adaptability by learning new processes quickly and contributing to problem-solving efforts during equipment malfunctions or production delays. - Maintained detailed records of production metrics and quality checks, supporting traceability and quality control goals.

  • Whitewater Guide at eNRG Kayaking
    Jun 2025 - Sep 2025 · 4 mos

    - Wilderness First Aid/CPR, Swiftwater rescue training. - Read & run class II/III whitewater at fluctuating river levels and weather conditions on the Clackamas & North Satiam Rivers (SE of Portland. - Form the ability to make decisions quickly under intense, high-stress situations. - Interact/entertain customers for extended periods of time (sometimes overnight); Solving problems as they arise.

  • Retail Specialist at Next Adventure Inc
    Apr 2025 - Jul 2025 · 4 mos

    - Assessed customer experience level, trip objectives, and budget to recommend appropriate, performance-driven gear solutions. - Delivered expert guidance on whitewater paddling gear, including kayaks, paddles, PFDs, dry suits, and safety equipment, serving customers from beginners to advanced boaters. - Assisted with gear fitting, sizing, and product comparisons to ensure optimal safety, comfort, and functionality. - Supported inventory management and merchandising within the Whitewater Paddle Shop to enhance product visibility and customer engagement.

  • Sales & Logistics at Rose City Transportation, Inc.
    Jun 2024 - Apr 2025 · 11 mos

    My daily responsibilities revolve around leveraging my sales acumen and relationship-building skills to drive business growth and ensure client satisfaction. Key duties include: - Client acquisition & Retention - Negotiating & Closing - Market Research & Analysis - Customer Service Excellence - Coordination and Logistics Management - Sales Reporting and Performance Tracking