Jaison Thomas

Designing agentic experiences at MoEngage | M.Des IIITDMJ

MoEngage · Indian Institute of Information Technology, Design and Manufacturing, Jabalpur

About

Everyday is thrilling when I get to solve new and complex problems. Keenly interested in understanding people, their problems and finding ways to solve them creatively. Expertise in designing for complex usecases.

Experience

  • MoEngage (2 yrs 4 mos)
    • Senior Product Designer
      Apr 2026 - Present · 8 mos

      Currently leading the Agentic Experiences at MoEngage. Spearheading end-to-end product design for MoEngage’s next-gen agentic capabilities, including Custom Agents, Global Agent, Email Designer, Campaign Insights Agent, Flows Assist and more. Pioneering AI-Native Workflows: Building functional prototypes directly using Claude Code, independently raising PRs, and resolving UX issues at the code level.

    • Product Designer
      Aug 2024 - May 2026 · 1 yr 10 mos

      Designed key AI features at MoEngage including Custom Agents, Flow Assist, Campaign Insights Agent etc that is transforming marketing workflows. Owning the product experience of two key products: Flows and Data. Collaborate closely with PMs and Engineers to deliver scalable, user-driven solutions in a complex B2B environment. Designed key 0→1 features that enhanced automation capabilities for global customers. Also revamped key features. Improved internal design processes by helping the team define and measure design impact, fostering a more data driven design culture.

  • Initiative at Design FunDays
    Dec 2024 - Aug 2025 · 9 mos

  • Product Designer at Magicbricks
    Jan 2024 - Jul 2024 · 7 mos

  • Passion project at Futurestar
    Aug 2022 - Dec 2023 · 1 yr 5 mos

  • Associate Product Designer at MoEngage
    Jan 2022 - Aug 2023 · 1 yr 8 mos