Colombia
Bilingual Technology Executive with 25+ years of experience driving digital transformation and architecting high-availability infrastructure. Proven track record in aligning complex technological roadmaps with business objectives, specializing in vendor rationalization and strategic procurement. Deep expertise in financial governance, budget management, and information security regulatory compliance within the financial sector. A collaborative leader focused on fostering innovation and building high-performance technical teams.
Led the global IT Infrastructure and Communications team across four countries, overseeing technology operations for 22 offices while delivering high-availability, high-quality services to optimize user experience. ➔ Strategically defined and spearheaded the network modernization initiative across all regional office locations and international branches. ➔ Orchestrated the implementation of a comprehensive Hardware Asset Management (HAM) system, streamlining the hardware lifecycle to reduce total assets by over 50% while maintaining operational excellence ➔ Led a nationwide telecom consolidation project in the U.S., reducing monthly spend by 8% and optimizing service delivery through enhanced SLAs and a streamlined, proactive support structure
• Led teams in Infrastructure Architecture, Connectivity, On-premise and Cloud Platform, Middle Layer, and Information Security at RUNT. • Defined migration plan for RUNT operations to new data center, establishing technical strategy and work plan. • Facilitated negotiations for Ministry of Transportation's Strategic Services Container and managed technology budget.
• Managed IT operations, infrastructure, cloud, applications, services, contracts, and budget at Seguros Alfa. • Led the data center and connectivity change project, implementing the IT BCP. • Defined cloud platform standards and guided the company's transition to the cloud.
In my role as IT Infrastructure Director at Cine Colombia, I was responsible for overseeing the information security, telecommunications, servers, and technical support teams. I managed the IT budget, policies, indicators, and best practices to ensure the smooth operation of the company's IT infrastructure. Additionally, I led various projects including technological renovations, internal sales processes, and infrastructure migrations to enhance the company's operations.
• Developed business and technical requirements for clients in various sectors, focusing on MPLS and WiFi connectivity, security solutions, IaaS, and business continuity. • Designed and presented commercial proposals, leading the kickoff and implementation process for clients. • Closed deals with new clients in financial, retail, transportation, and services sectors, resulting in monthly revenues exceeding USD 10,000 with 36-month contracts.