United Kingdom
• Managed incoming calls and enquiries, providing professional assistance • Kept reception space tidy and professional to welcome customers • Liased with clients, suppliers, and service providers, building strong relationships to support business operations
• Troubleshoot hardware and software issues to resolve bugs, minimising work disruptions. • Provided first-level technical support to end-users, diagnosing software and hardware issues promptly. • Collaborated with the IT team on projects, contributing to the successful implementation of IT solutions. • Installed new hardware and software to meet system specifications and user needs. • Assisted in the deployment of new hardware, including PCs, laptops and peripherals, improving workplace efficiency