Dallas, Texas, United States
Degreed technical professional with over 3 years' experience in the management, communications, and the automotive industry utilizing innovative approaches for efficiency and achieving company goals. Technical skills involve attention to detail in repairs, interpretations of readings schematics and signals, as well as applying excellent communications skills where inner acting with diverse people in diverse environments.
• Built and maintained customer rapport; and inspected tire quality and performed vehicle maintenance when needed. • Logged and filed sales tickets and followed up with customers on the progression of the vehicle maintenance. • Supervised a team of 7, encouraged teamwork; and ensured a safe and positive work environment by making sure that employees and I were knowledgeable of the stores tire products. • Monitored competitor’s sales promotions, researched alternative tire sourcing, and assisted customers with sales and service related inquiries in order to help grow the business in the local market. • Met tire sales quotas monthly and assisted store manager in B2B (business to business) activities such as account management and sale promotions.
• Built and maintained customer rapport; and inspected tire quality and performed vehicle maintenance when needed. • Logged and filed sales tickets and followed up with customers on the progression of the vehicle maintenance. • Supervised a team of 7, encouraged teamwork; and ensured a safe and positive work environment by making sure that employees and I were knowledgeable of the stores tire products. • Monitored competitor’s sales promotions, researched alternative tire sourcing, and assisted customers with sales and service related inquiries in order to help grow the business in the local market. • Met tire sales quotas monthly and assisted store manager in B2B (business to business) activities such as account management and sale promotions.
• Responsible for maintaining adequate staff, hiring and firing (if necessary), and coaching, encouraging and motivating all staff to be successful to the maximum. • Ensured that the business is run efficiently, the customers are tended to and satisfied, and the business is operating at a profit margin. • Adhered to all health guidelines and procedures according to the laws of the state and that all staff members have the appropriate licenses and abilities to perform their jobs. • Maintained stock levels for all products in order to make sure salon was adequately stocked and product was available for retail purchase.