Perth, Western Australia, Australia
As the Accounts Officer for a national recruitment company, I supported the accounts receivable function by liaising with external stakeholders to prepare and issue all client invoices, record and allocate payments, and manage overdue accounts using Xero and Commence CRM. I worked closely with the company accountant to ensure data accuracy and support month-end financial processes. This role required strong attention to detail, organisation, and initiative, as well as clear communication across multiple departments. I also provided general administrative support, including dictaphone transcribing, data entry, and maintaining accurate client and financial records.
Delivered excellent customer service, maintained stock accuracy, and supported sales targets in a fast-paced retail environment.
Managed day-to-day store operations including staff supervision, sales reporting, and inventory management.
Handled bookings, payments, and guest enquiries with professionalism in a high-end hospitality environment.
Completed a traineeship (Certificate III in Retail Operations) and promoted to Supervisor; trained new staff and oversaw sales floor operations.