Eau Claire, Wisconsin, United States
I am a dedicated business management student with a passion for leadership, operations, and making a meaningful impact in the healthcare industry. With hands-on experience as a Personal Care Assistant (PCA) and Team Lead, I have developed strong skills in caregiving, team management, and fostering relationships built on trust and respect. My career journey is driven by a desire to create better systems and environments for both employees and clients. I focus on building supportive teams, improving processes, and leading with empathy—a leadership style influenced by personal experiences and the example of my father, a skilled and relatable leader. As a full-time student, father, and professional, I balance multiple responsibilities while staying committed to my goals. Whether it’s caring for clients, mentoring my team, or excelling in academics, I aim to grow as a leader who inspires others and achieves meaningful results. I’m currently pursuing my degree in Business Management in Eau Claire, Wisconsin, and looking forward to opportunities in healthcare leadership and operations. I’m passionate about improving lives, building strong teams, and setting an example for my daughter to always strive for excellence. Let’s connect and discuss how we can work together to create positive change!
Conduct regular audits of program documentation and service delivery to ensure compliance with state and federal regulations. Collaborate with program managers and direct care staff to support continuous quality improvement efforts. Review incident reports and corrective actions to promote safety and accountability. Provide training and guidance on best practices, policies, and procedures. Analyze trends in service data to identify areas for improvement. Assist with internal investigations and follow-up to maintain high ethical and professional standards.
Personal Care Assistant (PCA) & Team Lead Providing Compassionate Care and Leading Teams for Excellence • Deliver personalized care to clients, assisting with daily living activities and ensuring their comfort, dignity, and well-being. • Foster strong, trusting relationships with clients and their families through empathy, reliability, and clear communication. • Serve as Team Lead, guiding and mentoring a group of Personal Care Assistants to ensure high-quality service delivery and efficient operations. • Coordinate schedules, delegate tasks, and provide training to team members to enhance performance and collaboration. • Collaborate with healthcare teams, monitor client health, and ensure compliance with care plans and healthcare regulations. • Maintain accurate records and documentation to support both client care and team operations
Ensure safe drinking and a safe environment
Server and shift lead at a restaurant