Phoenix, Arizona, United States
Results-driven Operations Manager with 15+ years of experience leading high-performing teams in aerospace, logistics, and military environments. Proven track record of optimizing operations, reducing costs, and driving efficiency while maintaining an unwavering commitment to safety and quality, leading teams up to 240. Saved $360k per year in indirect labor reduction and $130k per year in process improvements. I SPECIALIZE IN: ➡️PROCESS IMPROVEMENT: Removed inefficient processes and waste, saving $490k per year ➡️LEADERSHIP: Lead teams of up to 200 people, managing $95M in inventory ➡️OPERATIONAL MANAGEMENT: Managed multiple warehouse sites, including logistics, supporting manufacturing operations ➡️ORGANIZATIONAL DEVELOPMENT: Building and mentoring high-performing teams that consistently exceed expectations CAREER HIGHLIGHTS INCLUDE: ✅Reduced indirect labor hours from 15% to 4%, saving $360k per year ✅Implemented a response system that reduced wait time by 60%, saving $130k per year in wait time ✅Created standard work checklist that was rolled out to the entire Sort Center network ✅Successfully launched three warehouses to support manufacturing operations, including the move of $50M in inventory ✅Implemented pre-peak readiness checklist for the Incident Management team that was copied by other departments Let's start a conversation: [email protected] EDUCATION: ◆ Bachelor of Science (BS), United States Naval Academy MORE ABOUT ME: Corporate Career ◆ 15 years of experience in fast-paced, dynamic customer fulfillment operations ◆ 13 years of warehousing and logistics experience ◆ 2 years of managing a global incident response team, supporting sellers on Amazon U.S. Navy Officer ◆ 10 years as Naval Aviator- P-3 Patrol Plane Commander and T-34 Instructor Pilot ◆ Achieved 100% success rate in student pilot training program versus 75% squadron average ◆ Led five-person team responsible for the daily scheduling of 55 Instructor Pilots, and over 200 Student Naval Aviators Personal ◆ Avid golfer at heart. Enjoy walking a late 9 holes to clear the mind🏌️⛳
As the inventory manager, I was responsible for hiring and developing the team responsible for fulfillment operations including establishing initial processes while reducing lead time and eliminating defects. • Led a 25-member team in inventory control, including receiving, kitting, cycle counts, and shipping. • Set up Huntsville fulfillment operations, hiring, designing layout, and establishing two warehouses. • Ordered forklift equipment and set up carousels and racking in warehouses. • Reduced lead times from 10 to under 4 hours by optimizing material transport processes.
• Led a global incident management team of 30 professionals handling critical high-severity events (technical, geo-political, and natural disasters) affecting Amazon's third-party seller network; • Orchestrated cross-functional response teams and maintained strategic communications between technical teams, sellers, and senior leadership.
• Managed shifts of up to 240 people. Responsible for shift operation in all aspects, including Safety, Quality, and Productivity. • Lead multiple projects resulting in a reduction of $490k annually in operations through process improvement. • Instrumental in the launch of a new building, establishing new processes, building setup and ensuring correct staffing.
• Led a five-person team responsible for the daily scheduling of 55 Instructor Pilots, and over 200 Student Naval Aviators for an average of 75 flight events and 20 simulator events daily. Assisted squadron in surpassing FY 08 student production numbers. • Responsible for tracking and assigning drill periods to the squadron's 20 Select Reserve personnel, accounting for 18% of the squadron's total production. Ensured all reports were completed with 100% accuracy. • Instructs Familiarization, Instruments, Aerobatics, and Formation to US and Allied student aviators.
Responsible for operations and management of Joint Operations Center 30 personnel, as well as coordinating daily development of Power Point briefs and other written reports sent to the President of the United States, the Secretary of Defense, the Joint Staff and the Commander, United States Central Command.
• Led 25 Maintenance Technicians responsible for vital maintenance on squadron aircraft fuel and structural systems. Accountable for individual and branch training, as well as enlisted personnel records. Aided in squadron receiving Naval Retention • Responsible for the squadron's classified materials library, and ensured obsolete classified material was properly destroyed. Assisted in an incident-free transfer of materials during a return from Middle East deployment. • Personally responsible for scheduling and producing a three-day monthly squadron indoctrination course. Successfully indoctrinated over 200 new squadron members.
Completed over 1200 hours of graduate level academic, simulator, and flight training resulting in Naval Aviator designation.