Jacklyn W.

Project Administrator | Grants & Operations Strategy | Cross-Functional Workflow Leader | Nonprofit Systems Builder

United States

About

Nonprofit Operations Manager specializing in grants management, workflow optimization, and organizational transformation. Led teams through system implementations that reduced processing time by 30% while managing $1M+ in grant funding. Expert in creating scalable processes that drive mission impact and operational excellence in complex, multi-stakeholder environments.

Experience

  • Presbyterian Church (U.S.A.) (Full-time · 5 yrs 4 mos)
    • Project Administrator
      Apr 2025 - Present · 1 yr 4 mos

      As Project Administrator, I lead operational strategy and systems coordination across GEP’s global grants team during a major organizational transition. My work supports alignment, consistency, and clarity as we move from legacy practices to a centralized model. Key Contributions: *Coordinating cross-functional workflows and timelines across Global Ecumenical Liaisons, Mission Specialists, and Managers *Standardizing documentation and internal processes to support the implementation of AkoyaGO, our new grants management platform *Overseeing the use of digital systems (SharePoint, Teams) to ensure accurate records, updates, and team collaboration *Identifying bottlenecks and facilitating proactive solutions with leadership to ensure smooth grant cycles *Supporting high-level strategy, reporting, and change management through structured planning and communication *Promoting knowledge-sharing and role clarity through updated protocols, templates, and process documentation

    • Administrative Project Manager
      Apr 2021 - Present · 5 yrs 4 mos

      Led key operational functions and internal coordination across global mission teams during a period of major organizational transition. Supported project planning, document workflows, and cross-team collaboration that laid the groundwork for the launch of Global Ecumenical Partnerships. Key Contributions: *Oversaw full-cycle office administration, including partner communication, document coordination, and compliance checks *Supported international partnerships with guidance on funding processes, reporting, and documentation requirements *Managed shared platforms (SharePoint, Teams) and implemented consistent filing and tracking systems *Led internal logistics: meeting preparation, scheduling, documentation, and cross-team coordination *Worked closely with finance teams to monitor budgets, track expenses, and support fund disbursement *Contributed to strategic planning and internal alignment during the early stages of GEP’s formation

  • Founder and President at The Exquisite Black Women Foundation, Inc.
    Sep 2019 - Present · 6 yrs 11 mos

    Exquisite Black Women was birthed from the vision of founder Jacklyn Walker. Ms. Walker's desire was to help black women see their worth and beauty by exposing them to empowering images. ​ This spurred Jacklyn to create an online presence that has now grown to over 4,000 members. Ms. Walker is now mobilizing her base to create more content and events that push the vision of this movement. The goal is to create a community of women who can encourage each other to their own personal height of greatness. ​ Black women are beautiful, strong, intelligent, and simply...Exquisite.

  • Destination Services Consultant at JAX Administrative Concierge
    Jan 2012 - Sep 2024 · 12 yrs 9 mos

    Provided assistance to families relocating to Louisville, KY or Atlanta, GA Assisted with home finding and school selection and registration Assisted with alien registration and obtaining a driver’s license or state ID Provided area orientation and familiarization trips Provided assistance with setting up utilities

  • JAX Administrative Concierge, LLC (Atlanta Metropolitan Area)
    • Administrative Consultant
      Jan 2006 - Jun 2021 · 15 yrs 6 mos

      Compiled, Sorted and filed electronic and hard copy documentation Provided on-site and over-the-phone technical support Greeted the public over the phone and in person Arranged, confirmed and maintained travel arrangements for company executives Conducted personalized tours of Louisville, KY and surrounding cities Oversaw office functions including test proctoring and database maintenance Acted as personal assistant to company leaders as necessary

    • Accounts Payable Administrator
      Jan 2006 - Jun 2021 · 15 yrs 6 mos

      Reviewed sort, code and verify invoices and check requests Posted journal entries into QuickBooks and monitor accounts to ensure payments are up to date Prepared and process electronic transfers and payments Corresponded with vendors and resolve invoice discrepancies and issues Assisted with month end closing Provided supporting documentation for audits