Italy
With over 7 years in software QA, I've built my career at the intersection of quality and user experience by making sure products don't just work, but work well for the people using them. My background in psychology has always shaped how I approach software: I think about the humans on the other side of the screen first. That lens deepened during my time at an EHR company, where I specialized in manual testing with a strong UX focus, spending much of my time bridging engineering, design, and clinical teams. One highlight was co-founding an internal trauma-informed care workgroup, focused on ensuring the software didn't add to the burden of an already high-stakes environment, and that patients and providers could navigate it without unnecessary stress, stigma, or re-traumatization. It was nuanced work, balancing clinical necessity with user wellbeing, and it deepened my ability to hold multiple stakeholder perspectives at once. That cross-functional wok of translating between stakeholders, identifying gaps, keeping the end user central is what's drawing me toward project management and business analysis as a natural next step. I'm now based in Italy after relocating from the US, and actively looking for opportunities in QA, PM, or BA roles across the tech industry. Open to remote or Italy-based.
I took a career break to relocate from the US to Italy — a move that came straight from the heart. During a month-long sabbatical in my previous role, I met my now-husband, and we decided to build our life together in Naples. This break has been one of the most meaningful chapters of my life, and I'm now energized and ready to bring that same sense of purpose back to my work.
Founding member of the trauma-informed care workgroup which focuses on helping healthcare organizations figure out how to setup trauma-informed workflows across specialties and contexts as well as building out trauma-informed tools. Helped to educate internal staff, made the Adverse Childhood Experience questionnaire widely available to the Epic community, and worked on a registry to help identify patients with a history of trauma exposure.
Thoroughly and creatively tested the software to identify issues in data structure, usability, and functionality. With a proven history of bug finding, effectively stopped important issues from being released and escalated issues so that they were properly prioritized. Collaborated with software developers throughout the life cycle of projects to reviews and provide feedback on designs, coordinate efforts, and ensure high quality. Investigated issues to determine how issues impact our customers and perform root cause analysis.
Focused on advocating for end-user and workflow needs, used expertise in usability research questions and methods to advise project teams on how to ask the right questions and using the right solutions to find answers.
Research assistant for one year in a social psychology lab evaluating how different value-attribution essay interventions impact the achievement gap between first-generation and continuing-generation college students. Responsibilities included participant recruitment, study facilitator, and results transcription. Research assistant in a twins studies lab working on RDoC. Responsibilities included guiding participants through the study process, entering results, and checking the quality of neuroimaging data.