Newark, Delaware, United States
Highly motivated and energetic college student currently enrolled within the Lerner School of Business at the University of Delaware. Interested in seeking an opportunity to expand my business knowledge with an entry level position.
- Gathered requirements and assisted in writing agile stories for technical implementation to support over 30 unique partner relationships and over 8,000 individual dealers. - Produced and presented an end-to-end ecosystem for credit card and debit card transactions (displaying all parties involved, i.e. Visa/MasterCard) and how each entity within the ecosystem makes money. - Assisted in the development of Project Phoenix; a complete redo of TD’s back-end merchant card and customer credit application processing architecture. - Collaborated with the software development team to ensure completion of bi-weekly project goals through Jira. - Partnered with the intern campus development team to present a diverse range of initiatives aimed at boosting engagement in online banking among Generation Z. - Regularly participated in daily meetings to effectively oversee team goals and objectives, while actively engaging in valuable networking opportunities. - Demonstrated proficiency in PowerPoint by crafting numerous presentations and slide decks to effectively convey essential information. - Created an extensive company-wide survey to conduct data analysis specifically focused on Generation Z, contributing to project data research.
El Camino Mexican Kitchen (Wilmington, DE), Jun 2018 - Aug 2018 Taverna Rustic Italian (Newark, DE), Jan 2023 - May 2023 - Collaborated closely with the kitchen and serving staff to maintain smooth communication and ensure accurate food delivery within a fast-paced restaurant environment. - Assisted servers and bartenders by efficiently clearing and resetting tables, maintaining a clean and organized dining area to provide an exceptional experience for guests.
- Fostered positive client relationships by delivering exceptional customer service, promptly addressing concerns or special requests, and exceeding expectations in diverse venue locations.
- Monitored pool areas and water activities to ensure the safety of swimmers and enforce all safety rules and regulations. - Practiced comprehensive Red Cross training, including first aid, CPR, and other life-saving techniques.