Detroit Metropolitan Area
Strategic, tactical and operational executive with proven performance in Human Resources, Program Operations and Administration. Specializing in customer services, talent acqustion, full cycle recruting, budget management, database management, compliance management, diversity and inclusion, fundraising/development, PR/marketing and training and development.
Provided administrative support to the CEO (50%) and responsible for five program initiatives (50%). Responsible for board meeting preparations, board minutes, board committee minutes; assisted with monthly financial close-out, drafted various correspondences and tracked and assisted with grants.
Provided administrative support to CEO, assisted with all fundraising activities and miscellaneous ad hoc initiatives.
Responsible for day-to-day administative and operations management of programs and staff. Program planning, managing and coordinating daily activities of programs. Ensuring goals/objectives afre met as specified by funding sources and department. Wrote statistial/narrative reports of program and deliverable. Received "Best Practice" in Program Review/Audit.
Managed front office customer services, administrativce support, transactions and incoming calls. Handled all customer inquires and complaints. Processed all incoming bids per actions - scheduled and inputted bids, created bid sheets and inputted invoices per action and conducted silent and absentee" bids. Followed up on overdue accounts and secured payments.
Conducted 3 part, 155 question, Affiliate NUL Performance Assessment Audit. Conducted Board of Directors evaluation (self evaluation checklist, individual assessment, board questionnaire), Created matrix highlighting areas of concern identified from PA. Wrote Affiliated response to PA Findings. Presented PA read-out to Board of Directors, staff and NUL Auditors, Reviewed bylaws, researched proper procedure for “bylaw” amendments and provided written recommendations. Developed descriptive list of Board Committees with identified responsibilities and created committee matrix and separate committee sheet. HR/Personnel Updated Personnel Manual, Affliate Resource Manual,and revised/updated employment applications. Reviewed and updated all personnel folders for NUL, state and federal compliance. Created New Hire Employee Brochure and Sexual Harassment Policy signatory sheet.
Conducted HR, Operations and Performance Assessments. Data Manager for the NUL Conference Boston site. Updated/revised HR policies and procedures. Created personnel policies and procedures. Conducted on-boarding and employee/Board orientation. Conducted demographic research for grants. Managed office day-to-day operations, special projects, and scheduled organizational events, meetings, etc.