Lausanne Metropolitan Area
◆ 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗮𝗰𝘁𝗶𝘃𝗮𝘁𝗶𝗼𝗻 for mobility solutions | Service design, onboarding ◆ Deploy and configure transportation services | 𝗪𝗲𝗯 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺 front & backend, Android & iOS 𝗺𝗼𝗯𝗶𝗹𝗲 𝗮𝗽𝗽𝘀, personalization and branding ◆ 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, account & business review, 3-level support ◆ Supply 𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 with operations feedback, test and demonstrate solutions, manage production 𝗿𝗲𝗹𝗲𝗮𝘀𝗲
◆ 𝗖𝗥𝗠 owner, Salesforce admin & developer, Pardot ◆ Implement processes for the 𝗦𝗮𝗹𝗲𝘀 𝗽𝗶𝗽𝗲𝗹𝗶𝗻𝗲 (15 agents, 2 regions, direct & channel sales) | 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻, integration with relational database and internal apps ◆ Ensure consumer data 𝘃𝗮𝗹𝗶𝗱𝗮𝘁𝗶𝗼𝗻 and 𝗶𝗻𝘁𝗲𝗴𝗿𝗶𝘁𝘆 across Sales & Marketing tools ◆ Contribute to business development | Data analysis, reporting
◆ 𝟯-𝗹𝗲𝘃𝗲𝗹 support & presales, quality assurance, documentation (knowledge base & community), training, workshops | Photogrammetry, multi-platform software products ◆ Implement automation to achieve 𝘀𝗰𝗮𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆 | Zendesk admin & developer: ticket & call 𝗿𝗼𝘂𝘁𝗶𝗻𝗲 (1,300 monthly requests), 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 of the help center (200,000 monthly views), 𝗞𝗣𝗜 dashboards ◆ Integrate to data sources, customer-facing apps, and operational tools ◆ Improve user experience | Website development, data collection
Environmental Remote Sensing Laboratory, meteorology Comparative study on performance evaluation and validation of instruments to record precipitations ◆ Preparation of data recorded by 2 radars (1-month period, 2-min interval, 3-km high) ◆ 𝗠𝗮𝘁𝗵𝗲𝗺𝗮𝘁𝗶𝗰𝗮𝗹 modeling and advanced 𝘀𝘁𝗮𝘁𝗶𝘀𝘁𝗶𝗰𝗮𝗹 𝗮𝗻𝗮𝗹𝘆𝘀𝗶𝘀 of the microstructure
◆ Exercise preparation and supervision of about twenty bachelor students in mathematics (5h/week)
Geographical Information System (GIS) service of the drinking water network of the Lyon metropolitan area (360,000customers, 3,000 km of pipes) ◆ Database 𝗲𝗻𝗿𝗶𝗰𝗵𝗺𝗲𝗻𝘁 and performance 𝗼𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 ◆ Develop an algorithm for bulk import and tools for data consistency monitoring