United States
I didn’t start in tech—I started in fast-paced, people-focused environments where every detail matters and every decision has a real impact. That’s exactly what led me to AI automation. I’ve always been drawn to making things run better—smoother systems, better experiences, less chaos behind the scenes. Over time, I realized that many of the challenges I was solving manually could be automated. That shift changed everything for me. Today, I design systems that reduce manual work, simplify operations, and give businesses back time to focus on what actually matters. My background combines business operations, hospitality, and entrepreneurship. I run my own experience-based business in Key West, where I manage everything from client journeys and vendor coordination to marketing and execution. I’ve also led teams of 30+ and worked hands-on in daily operations, so I understand both the strategy and the reality of running a business. Recently, I’ve been focusing on AI-driven automation and system integration—building workflows using tools like Make, Zapier, APIs, and LLMs like ChatGPT and Gemini. Here’s the kind of impact I’ve created: • Saved ~2 hours of manual work daily through automation • Built AI-powered guest communication and check-in systems • Created workflows for customer feedback analysis and smarter decision-making • Streamlined booking, payment, and operational processes across platforms My core strengths: AI & Automation (LLMs, Prompt Engineering, Chatbots) Workflow Automation (Make, Zapier) System Integration (APIs, Webhooks, JSON) Business Operations & Process Optimization Customer Experience & Service Design Team Leadership & Communication What really drives me is solving real problems. I like understanding how things work, spotting inefficiencies, and building systems that actually make people’s lives easier—not just more “automated.” Outside of work, I’m deeply interested in wellness, personal growth, and creating meaningful experiences—whether that’s through retreats, events, or simply helping people feel more connected and supported. Right now, I’m looking to bring this mix of operations and AI automation into a role where I can build smarter systems, improve efficiency, and contribute to something that’s growing. If you’re working on something exciting and need someone who can bridge business and automation—let’s connect.
Completed a hands-on AI Automation program focused on building real-world automation systems using APIs, AI tools, and workflow platforms to improve business operations and efficiency. Designed and deployed AI-powered automation workflows using Zapier, Make, and Google AI tools to solve real business challenges Built end-to-end systems for customer feedback analysis and automated communication, reducing manual processing time Engineered no-code and low-code workflows integrating Google Sheets, Forms, APIs, and webhooks for real-time data processing Developed AI-driven solutions using LLMs for sentiment analysis, summarization, and decision support Implemented structured workflow logic using branching (Paths), JSON parsing, and data transformation Built RPA bots using UiPath to automate repetitive operational tasks Delivered a capstone project designing a scalable AI-powered workflow with clear business application and ROI potential Skills: Zapier · Make · APIs · Webhooks · AI Automation · Prompt Engineering · JSON · Google Sheets · UiPath · Workflow Design · LLM Applications
Built and managed end-to-end event and retreat operations, generating revenue through customized guest experiences Designed and optimized workflows for client onboarding, vendor coordination, and service delivery Implemented automation tools to streamline booking, communication, and operational processes Developed and executed marketing strategies to increase brand visibility and customer acquisition Built and managed a network of service providers, ensuring seamless execution and high-quality delivery
Improved guest communication efficiency and reduced manual workload by implementing automated SMS and email workflows for check-in instructions and confirmations. Increased booking accuracy and operational flow by managing multi-platform reservation systems (Airbnb, Booking.com, ResNexus) and resolving synchronization issues. Strengthened team coordination and operational consistency by leading HR functions including staff scheduling, onboarding, and daily management. Increased brand visibility and guest engagement by creating and managing social media content and marketing initiatives. Maintained high customer satisfaction by handling high-volume guest inquiries across multiple communication channels.
Improved operational efficiency for high-profile clients by managing complex schedules, communications, and multi-project logistics. Reduced administrative bottlenecks and increased productivity by optimizing daily workflows and coordinating across vendors and stakeholders. Ensured high-level discretion and reliability by handling sensitive information and supporting business decision-making processes.
Managed a team of 30+ employees and improved service consistency by implementing structured staff coordination, training, and scheduling systems. Increased operational efficiency and reduced service delays by streamlining workflows in a high-volume restaurant environment. Improved business performance and cost control. Strengthened team performance and customer experience by training and supervising staff.