Ira Bianca Suarez

Customer Retention Expert at Smart Communications, Inc.

Philippines

About

With more than 10 years of experience working on a telecommunications company, handling Loyalty and Retention Campaigns, mainly for the Postpaid Business. Core strengths include Marketing Strategy, Loyalty Marketing, Customer Lifecycle Management, Integrated Marketing Communications, Content Strategy and Customer Experience Design. Values work culture that promotes self-leadership, integrity, passion to serve, learning and innovation and provides work-life balance in order to be able to grow in other ways. Works with a sense of purpose in order to provide meaningful solutions that have value to consumers and help address pain points.

Experience

  • Smart Communications, Inc. (15 yrs 2 mos)
    • Brand Manager
      Nov 2021 - Present · 4 yrs 9 mos

    • Junior Manager
      Jul 2019 - Oct 2021 · 2 yrs 4 mos

    • Senior Brand Officer
      Jul 2017 - Jul 2019 · 2 yrs 1 mo

  • Intern at San Miguel Yamamura Asia Corporation
    Nov 2010 - Feb 2011 · 4 mos