Iwona Stankiewicz

About

I have experience in Supply Chain, Order Management, cooperation with foreign customers in manufacturing, IT and telecommunications industries. I like to be a part of the team, to be in support and expert role but also like to make independent decissions. I had opportunities to take a part in process improvement projects and also during implementation ERP systems. I feel very well in international environment and cooperation with internal and external stakeholders.

Experience

• Operations Specialist - EMEA • Cloud Ops at Zscaler
  Aug 2024 - Present · 2 yrs

• Hitachi Vantara (5 yrs)
  • Revenue Performance and Order Management Analyst EMEA Northern Region
    Jan 2022 - Aug 2024 · 2 yrs 8 mos

  • Revenue Performance and Order Management Analyst EMEA- Team Leader
    Jan 2021 - Jan 2022 · 1 yr 1 mo

  • Order Management Coordinator-EMEA Northern Region
    Sep 2019 - Jan 2022 · 2 yrs 5 mos

• Order Management Coordinator (EMEA) at Motorola Solutions
  Dec 2015 - Sep 2019 · 3 yrs 10 mos

  Complete order management / order cycle for all Channel Partner and internal indirect orders EA.  -Order entry -Change order process  -Hold management in close cooperation with:   finance, credit, export control, product  groups, PM’s, sales etc. -Information about order status towards Motorola's Channel Partners -Coordination of orders with Supply Chain  -Coordination of orders with Export / Shipping Department • Following all Export Control Regulations  • Being main contact person for Channel Partners in regards to order management and complaint handling as well order related issues for EA  /  Customer Advocate • Handling of customer complaints • Being contact person for Channel Partner and internal related issues and questions around MOL  ( Motorola Online )  • Providing Sales support with regards to order management and customer queries • Audit support

• Product Manager-voice system at IBCS Poland Sp. z o.o.
  Apr 2015 - Oct 2015 · 7 mos

  • Performing an application for warehouse voice system.(Distribution Center Walkthrough). • Managing projects together with the salesperson and implementation team. • Participation in seminars and logistics conferences. • Maintaining and developing relationships with customers. • Preparing plans to introduce and sales solutions group. • Supervision of content marketing communication companies associated with the product.

• Export Specialist (Distribution and Logistics Department) at Fakro Sp z o.o
  Mar 2003 - Apr 2015 · 12 yrs 2 mos

  • service of orders(placing in ERP system, checking order's status in production) • customer support (responses to inquires by e-mails and phone) • supplying goods to Italian warehouse, purchasing by DRP system • cooperation with foreign customers from Denmark, Italy, Romania, Croatia, Greece, Ukraine • organization of loading, contact with speditors • creating export documents