Skopje, Skopje Statistical Region, North Macedonia
AWS-certified Cloud Engineer with 10+ years of IT experience and over 5 years focused on designing, deploying, and maintaining scalable infrastructure in cloud and hybrid environments. Proven success in global healthcare SaaS companies, delivering secure, high-performance systems using AWS, Linux/Windows, Terraform, and CI/CD. Known for reliability, cross-functional collaboration, and problem-solving in high-stakes environments.
Designed AWS-based infrastructure (EC2, RDS, S3, CloudFront) for SaaS healthcare platforms Automated infrastructure deployment processes, achieving 40% faster release cycles Developed and managed diverse CI/CD pipelines across platforms such as GitHub Actions and Jenkins, ensuring reliable and efficient delivery workflows Led WAF and IAM best-practice rollout across multiple environments Supported UK/US teams with high-availability cloud operations
Results-driven Technical Operations (TechOps) Engineer with a proven track record in managing and optimizing IT infrastructure. Experienced in overseeing system administration, network operations, and cloud services to ensure high availability, security, and performance. Proficient in deploying and maintaining scalable solutions, implementing automation, and driving efficiency improvements. Skilled in resolving complex technical issues, and adhering to best practices in IT operations. Adept at contributing to strategic planning, continuous learning, and fostering a culture of innovation within the organization.
• Install, configure, and maintain operating systems (e.g., Windows, Linux) on servers and workstations. • Ensure systems are up-to-date with the latest patches and updates. • Configure and maintain network infrastructure, including routers, switches, firewalls, and VPNs. • Monitor network performance and troubleshoot connectivity issues. • Create, modify, and delete user accounts as needed. • Manage access permissions and security settings for users. • Administer and maintain Active Directory services, including user authentication, group policies, and domain controllers. • Implement and enforce security policies and procedures. • Develop and implement backup strategies to ensure data integrity and availability in case of data loss or system failures. • Test and verify backup systems regularly. • Administer email systems, configure mail servers, and manage user email accounts. • Address email-related issues and implement security measures. • Install, upgrade, and maintain software applications across the organization. • Manage and maintain hardware infrastructure, including servers, desktops, laptops, and peripherals. • Troubleshoot hardware issues and coordinate repairs or replacements. • Provide technical support to end-users and resolve hardware and software issues. • Respond to helpdesk tickets promptly. • Create and maintain documentation for system configurations, procedures, and troubleshooting guides. • Implement monitoring systems to track system performance and generate reports. • Analyze system logs and proactively address potential issues. • Stay informed about new technologies, industry best practices, and emerging trends in system administration.
Detail-oriented Data Entry Specialist with a commitment to accuracy and efficiency in managing and inputting data. Proficient in entering, verifying, and organizing information into databases with a focus on data integrity. Experienced in conducting quality checks, resolving discrepancies, and ensuring adherence to established data entry protocols. Skilled in maintaining electronic and paper-based records systematically. Recognized for precision, problem-solving, and ability to meet tight deadlines. Excellent communication skills and a dedication to confidentiality in handling sensitive information.
Results-oriented IT Technician with a broad skill set encompassing hardware and software support, network troubleshooting, and end-user assistance. Proficient in installing, configuring, and maintaining computer systems and peripherals. Skilled in providing timely and effective technical support, resolving issues ranging from hardware malfunctions to software glitches. Well-versed in ensuring network connectivity, and security. Known for excellent problem-solving abilities and adaptability in dynamic IT environments. Adept at documenting procedures and collaborating with diverse teams to deliver comprehensive IT solutions.