Nakhon Si Thammarat, Thailand
๐๐ถ, ๐โ๐บ ๐๐๐ถ๐ฒ โ Customer Support & Admin Specialist | Virtual Assistant | Former Educator (Philippines ๐ต๐ญ โ Currently in Thailand ๐น๐ญ) I help businesses streamline customer support, admin workflows, and CRM operations so they can focus on growth. With 3 years of BPO experience and a background in teaching, I communicate clearly, solve problems fast, and create positive customer experiences across chats, email, and support channels. I have knowledge using tools like GoHighLevel (CRM, pipelines, automations), Zapier, Voice AI, Conversation AI, plus billing platforms and support software. ๐๐ผ๐ ๐ ๐๐ฒ๐น๐ฝ ๐๐๐๐ถ๐ป๐ฒ๐๐๐ฒ๐: โ Improve customer retention & satisfaction โ Reduce manual work with simple automations โ Manage billing, subscriptions & account updates โ Support back-end operations & data management โ Keep communication fast, clear, and empathetic ๐ช๐ต๐ฎ๐ ๐ ๐๐ฎ๐ป ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ: โข Chat & Email Support โข CRM Entry & Account Management โข Healthcare Claims & Verification โข Documentation & Administrative Tasks โข Social Media Content (Canva) โข Web Design (Wix/GoHighLevel) ๐๐ฒ๐ ๐ฆ๐ธ๐ถ๐น๐น๐: Customer Service โข CRM โข GoHighLevel โข Zapier โข Voice AI โข Conversation AI โข Data Entry โข Technical Support โข Billing & Subscriptions โข Healthcare Claims โข Admin Support โข Social Media (Canva) โข Web Design (Wix) โข Teaching & Training Currently open to remote, part-time, or project-based roles in: Customer Support | Virtual Assistance | Admin Support | Operations | CRM & Tech Support Let's connect!