Cracow, Małopolskie, Poland
Sales Analysis: Analyzed sales trends and customer preferences to optimize inventory and improve sales performance. Communication: Maintained effective communication within the team, ensuring a collaborative and productive work environment. Customer Relations: Engaged with clients to identify and address weaknesses in services, enhancing customer satisfaction and business reputation. Operational Management: Oversaw all documentation processes except accounting, ensuring smooth administrative operations. Event & Order Coordination: Managed large floral orders, event planning, and delivery logistics to meet client expectations.
Supervised a team of 10 from office, coordinating delivery operations, troubleshooting. Handled route planning, conflict resolution, and interdepartmental logistics. Improved documentation systems and communication between teams. Working with data. Ensured timely distribution and optimized efficiency.
Managed and trained staff, creating schedules and improving team performance. Oversaw inventory, ordered supplies, and controlled costs to optimize profitability. Implemented marketing strategies, including promotions and social media campaigns.Supervised daily operations, ensuring high-quality service and smooth workflow.