Greater Seattle Area
Migrated core message receival code to a modular plugin system that allowed clear ownership, improving maintainability Simplified message receipt workflows to eliminate unnecessary async operations to reduce server load and reduce dropped receipts by up to 20% based on platform
Designed changes to industry interoperability standards in partnership with other healthcare vendors Led a team of six developers in maintaining and enhancing our product's communication infrastructure Rewrote our legacy SMS and email integrations Refactored our inbox workflow to improve speed and maintainability, achieving an 80\% reduction in response times for key workflows under the heaviest workloads Managed product performance through monitoring performance tests, evaluating the scalability of new development, and designing projects to improve efficiency Ran usability studies, user interviews, and task-based testing to develop new user-friendly tools for information sharing and bulk communication
Modified Firefox for a proof of concept of using multiple DNS resolvers to improve privacy Presented findings on distributed DNS resolution at NDSS MADWeb Workshop Prototyped and tested a DNS resolver that used adaptive TTL values Implemented recurring web crawls over 150K domains from the top 50K websites using Python and Selenium, collecting terabytes of DNS data to identify optimal TTLs in the wild Analyzed network data obtained from web crawls to identify meaningful trends [1] N P Hoang, I Lin, S Ghavamnia, M Polychronakis, "K-resolver: Towards Decentralizing Encrypted DNS Resolution", in NDSS MADWeb Workshop ’20 [2] Ivan Lin. 2021. "The Privacy Impact of Perpetual DNS Caching". Master’s thesis. Stony Brook University, Stony Brook, NY
Migrated payment system to a multi-stage subscription model with Plaid and Stripe integrations to handle hundreds of thousands of dollars in payments from our partners every month Designed data models and APIs to convert raw sales and demographic data from partners to useful analytics Researched and prototyped apps to onboard thousands of client businesses and automatically manage their online Facebook and Google marketing campaigns
Created a system for querying, comparing, and displaying large blocks of shipment data Collaborated with the marketing team to enact website coloring and design changes