İsmail Ünal

People & Business Transformation Director

Istanbul, Istanbul, Türkiye

About

Experience

  • Zsa Zsa Zsu (Full-time · 2 yrs 7 mos)
    • People & Business Transformation Director
      Jan 2026 - Present · 7 mos

      Reporting directly to the CEO, I lead the People & Business Transformation agenda, managing Human Resources, Project Management Office (PMO), and Process Management functions through an integrated transformation approach. I am responsible for designing and developing organizational structure, role definitions, and title and grading architecture, as well as aligning talent, leadership development, and employee experience strategies with business objectives. I establish and govern PMO frameworks, project portfolio and prioritization models, standardize project intake, tracking, and reporting processes, and simplify end-to-end business processes by defining clear process ownership and performance metrics.

    • Head Of People & Culture
      Jan 2024 - Jan 2026 · 2 yrs 1 mo

      Reporting directly to the CEO, I lead the People & Business Transformation agenda of a fast-growing premium retail brand, building scalable organization, processes and leadership capabilities across HQ, retail and supply chain functions. I manage a team of 12. • Designed end-to-end organization structure, job architecture, title and grading systems • Led people-driven business and operating model transformation initiatives • Built governance, decision-making and cross-functional operating models to support scale-up • Owned EVP, employee experience and leadership development strategies aligned with business objectives • Led organization-wide transformation across store expansion, operational excellence and cultural transformation

  • Business & People Transformation Advisory Senior Consultant at EY
    Nov 2022 - Jan 2024 · 1 yr 3 mos

    • Due Diligence • Organizational Maturity Analysis • Change Management • Strategic Workforce Planning, • Talent Strategy, • Employee experience, HR transformation, • Culture Transformation, • Organization Design, • Title & Grading Structures, • Learning & Leadership, • Performance Management, • Compensation & Benefits,

  • Organizational Development Specialist at Kastamonu Entegre
    May 2022 - Nov 2022 · 7 mos

    • Organization Design, • Title & Grading Structures, • Strategic Workforce Planning, • Performance Management (OKR)

  • Organizational Development & Excellence Specialist at English Home
    Jun 2020 - May 2022 · 2 yrs

    • Organization Design, • Title & Grading Structures, • Strategic Workforce Planning, • Performance Management (KPI), • Change Management, • Culture Transformation, • Employee Experience