Englewood, Colorado, United States
- Modified/Fixed Long-Term Analysis Trends for Resource Consumption for understanding full scope of our current Hardware Utilization, to include GPU/CPU/RAM/VRAM for Nodes and Namespaces - Implemented OpenCost Solution for On-Prem Hardware to Visualize Costs associated with various Nodes and Customer Usage - Implemented GitLab Template to use Trivy for Vulnerability Management with full reports for end-users to monitor as well as customers - Made ArgoCD application to CM Resource Management in GitLab across 9 clusters and hundreds of namespaces with scrape/automation scripts generating baselines for namespaces based on usage over last 30 days to limit resource requests against actual utilization
- Maintains and updates helm charts for Kubernetes Deployments of a micro service environment - Writes and maintains code in c++, python and golang - Upkeeps and updates mongodb instances with new databases and collections - Updates scripts for creating and maintaining docker containers - Trains junior software engineers on software development practices - Works on site with customer troubleshooting real time issues - Provides training to tier 2 support and operators on new software features - Writes and maintains maintenance documents for tier'd support Active TS/SCI and CI Poly
• Led 20 Site Reliability Engineers (8 Direct Reports and 12 Contractors) in day to day business operations for two major applications (OFN | MCBS) in the Billing Department for: React, Enable, Protect • Led the Protect effort by: Collaborating and executing new plan to resolve over 4,000+ vulnerabilities amongst 5 applications, Ensuring server certificates are up-to-date, Leading the effort for consolidating application permissions and PCI Compliance effort • Led the Enable effort by: Implementing Jenkins pipelines as needed, Creating Road-map for Future Program Improvements, Splunk/DynaTrace Implementations for Monitoring • Led the React effort by: Monitoring day to day operations, Holding Daily Stand-ups for Customer Support Ticket Status’ as well as resolving customer tickets when man power was low to ensure SLA’s were met • Tracked and analyzes metrics to improve team health, capacity, skill levels across platforms • Monitored and tracks Critical Applications to ensure daily billing efforts are on track and problems solves when issues arise • Performed VP level presentations on application status and toils faced by the Operations Team • Performed performance reviews for Direct Reports and provided Monthly Feedback to ensure Team Members were able to meet their Career Desires • Wrote and modified scripts to perform any daily tasks that were needed to support customer engagements