Amman, Jordan
I am a Systems Engineer with diversity hands-on experience in IT services (I literally just like learning) such as: 🔹 Linux & Cloud – Strong knowledge of RHEL Linux administration , Bash scripting, and I am also AWS-certified 🔹 Infrastructure –IBMi, CCNA, VMware ESXi, Hyper-V , Windows server Knowledge. 🔹 Programming & Automation – Skilled in Python, with projects like a USB activity Monitor ( For security that will send mail with machine host name ) , Machine Specs Printer (In one click instead of writing them) , and Python Bots. For more on my programing works, visit my GitHub: GitHub/AlphaGamaBeta (My advanced projects like discord bots connected to sites API are private). 🔹 Technical Support & Monitoring – Resolving technical issues efficiently and leveraging tools like Zabbix & SolarWinds for system health monitoring. also Monitoring the whole bank IT systems to identifying patterns and notifying relevant teams to ensure smooth timely operations. My experience has given me a deep understanding of how banking IT systems work . I also should mention 🔹Knowledge of Service Management tools like Jira 🔹 Finance & Investing – Working in IT within the banking sector has given me valuable financial knowledge. and I am passionate about the stock market investing and financial analysis for companies (I've taken many courses related to this).
Global Admin for IBM i (AS/400) operating system running as LPARs on IBM Power servers that support the core banking for multiple countries . Manage day-to-day system operations, ensuring high availability and performance for mission-critical banking applications and performing DR and HA switching using MIMIX . Resolving incidents for business users in branches related to IBM i and backend or Any issue on the system (24/7) on call system . Troubleshooting and resolving operating system issues and backend program issues, user profile management, and system performance and storage tuning. Collaborate with cross-functional IT teams to maintain system stability and support banking operations at a "global" scale for many countries. Working with IBM MQ and many tools to for following performance and ensuring compliance PN400 , Compliance Center for IBM I . SQL, CLP , RPG knowledge , Detecting issues using wireshark trccnn and dbmon , Fortra product knowledge . Advance troubleshooting knowledge from db monitor -> wireshark traces Also advance modernization knowledge Pase for IBM I connecting bash and open source shell world with AS400 also ansible knowledge . OS upgrades software upgrades ptf and license management and save and restoring full systems . Migration servers to high power machines .
I controlled the monitoring of the entire IT infrastructure and D data center and application services of Arab Bank on a "global" scale with 24/7 team. My responsibilities span all levels and services, ensuring continuous vigilance for technical alarms for all IT infrastructure and applications and transactions flows. My role involves promptly identify and informing relevant teams of any identified issues, Also provide basic support for solving issues and I have general knowledge in all banking related terms and applications and their integrations in almost every system related to banking . Used tools like Solarwinds , Flora , Vynamic
Helping end users with any software or hardware issue Dealt with Windows server and VMware ESXi Basic networking configuration : Cisco devices , Ruckus , Aruba Basic Firewall and Security Configuration : Fortigate , Sonicwall , Trendmicro Installing devices on racks