Ishita Saxena

Customer Service HR Delivery Representative | Bridging HR Operations & Client Experience | Skilled in Talent Support, Communication & Engagement

Lakhimpur, Uttar Pradesh, India

About

✨ BBA Graduate | Aspiring HR & Recruitment Professional | Customer Service Representative Passionate about talent acquisition, negotiation, and employee engagement, I thrive on connecting the right people with the right opportunities. With strong communication and interpersonal skills, I excel in building meaningful relationships and fostering collaborative environments. 💼 Currently working as a Customer Service Representative (CSR), I am polishing my skills in client interaction, problem-solving, and conflict resolution—which align with my long-term goal of excelling in HR and recruitment. 💡 Adaptable and quick in decision-making, I perform confidently in dynamic and fast-paced settings. My CSR experience helps me understand people better, making me a stronger future HR professional. 🔍 Actively seeking opportunities to contribute to impactful hiring strategies, enhance employee engagement, and grow within a thriving organisation. 🚀 Let’s connect and explore possibilities together!

Experience

  • Customer Service Representative at Wipro
    Jul 2025 - Present · 1 yr

  • Talent aquisition intern at Continental HR Services
    Jul 2024 - Aug 2024 · 2 mos

    As a Talent Acquisition Intern, I gained hands-on experience in identifying and attracting top talent to join a dynamic organization. My responsibilities included conducting 1-to-1 calls with potential candidates to explore their interest in job opportunities, scanning and reviewing CVs to identify suitable candidates for open roles, and maintaining regular contact with interested candidates to keep them informed about the recruitment process. I successfully met daily targets and managed my time effectively to ensure efficient delivery of tasks, honing my time management skills. I also developed strong communication skills, effectively engaging with candidates and high authorities through clear and concise communication.

  • Recruiter at Bz Consultant
    Aug 2023 - Oct 2023 · 3 mos

    It was a 2 months internship and starting date was 16 august . In this internship i get to know much about the corporate sector also learned a lot of new skills like how to do time management , how to handle interns and employees , how to select right person for right role. It was a great experience for me ✨