Gurugram, Haryana, India
QA Professional with 8 years of experience in Agile (Scrum) environments, specializing in delivering high-quality software through strong testing practices, stakeholder collaboration, and continuous process improvement. I have a strong understanding of SDLC and STLC and hands-on expertise across the complete testing lifecycle including requirement gathering & analysis, RTM creation, test case design, test execution, defect management, and UAT coordination. My core strengths include functional testing (Regression, Smoke, Sanity, Exploratory, Ad-hoc, and UAT) along with database and back-end data validation using SQL. I also have exposure to web automation using a no-code automation tool - Reflect, helping improve test efficiency and coverage. I bring experience in handling multiple projects simultaneously, managing different allocations, priorities, and milestones while ensuring timely and quality deliverables. In addition to individual contributions, I actively supervise and mentor QA engineers and new joiners, conduct cross-training sessions, and support team capability building. I am proficient with tools such as JIRA, Zephyr, SQL Server, Snowflake, Confluence, and Power BI, and have provided JIRA and Zephyr trainings to internal teams and external stakeholders. I have also created user guide for application workflow documentation on Confluence. I have implemented testing best practices, suggested improvement initiatives to optimise existing QA project processes. I have strong experience in client and stakeholder interactions to ensure clear communication and productive quality outcomes. I also received an opportunity to visit the client office in Luxembourg for in-person collaboration and project discussions. Certification: ISTQB Certified Tester Foundation Level (CTFL v4.0)