Gurugram, Haryana, India
Professional customer service representative with more than 1.5 years of experience helping clients and staff with general inquiries, payroll, and benefits. competent at multitasking, solving problems, and guaranteeing top-notch customer service. Dedicated to providing smooth support experience and methods that are always being improved.
Responsible for assisting employees with benefits, compensation, and payroll-related inquiries.Help employees with paycheck-related issues, tax deductions, and direct deposit setup.Answer employee inquiries about health insurance, retirement plans, and other benefits.
Responsible for building and maintaining positive relationships with customers. Identified opportunities for business growth strategies. Responsible for resolving customer queries.