Ishika Sharma

Client Relations & Service Professional | Exploring Finance, Marketing & Business Strategy

New Delhi, Delhi, India

About

Skilled multitasker with a superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with hard working and resourceful approach. Personable Volunteer with organizational, time management and multitasking abilities. Compassionate, empathetic and well-versed in communications and problem-solving in social work. Focused on leveraging talents to impact others positively. Always open to learning new things and better myself.

Experience

  • Operations Support Analyst at Wipro
    Jul 2025 - Apr 2026 · 10 mos

    Delivered data-driven insights by analyzing client queries and process reports, building strong analytical skills applicable to digital marketing campaigns. Collaborated with cross-functional teams to improve client experience, demonstrating effective communication and problem-solving abilities. Ensured accuracy and compliance in handling client accounts, showcasing attention to detail valuable for managing digital marketing data and KPIs. Adapted to new tools and technologies quickly, reflecting agility in learning digital platforms and marketing tools. Handled client interactions with a customer-centric approach, strengthening skills in engagement, relationship management, and brand representation.

  • Brand promoter at Tata Motors
    Jan 2025 - Feb 2025 · 2 mos

    Dynamic and engaging brand promoter for Tata Motors at the Bharat Global Mobility Expo 2025, responsible for enhancing brand visibility and driving customer engagement. Key responsibilities included: Showcased Tata Motors' latest vehicle lineup, highlighting key features and innovations. Interacted with potential customers, answering queries and providing in-depth product demonstrations. Assisted in lead generation by collecting customer details and feedback for follow-ups. Collaborated with the marketing team to execute promotional campaigns and experiential activities. Represented the brand with professionalism, ensuring a positive and impactful customer experience. Successfully contributed to brand awareness and customer acquisition efforts at one of India's premier automotive expos.

  • The Times Of India (3 mos)
    • Sales And Marketing Intern
      Jun 2024 - Aug 2024 · 3 mos

    • Intern
      Jun 2024 - Jul 2024 · 2 mos

      Worked for the Results and Marketing development department. Gained proficiency in marketing tools and platforms for campaign management and analytics. Strengthened ability to interpret data insights and transform them into actionable recommendations. Developed communication and collaboration skills in a dynamic, fast-paced environment. Contributed to achieving measurable increases in campaign engagement and customer acquisition.

  • Intern at The Sankalp NGO
    Feb 2020 - Jan 2022 · 2 yrs

    Assisted in planning, organizing, and executing projects focused on specific causes, e.g., education, environment, healthcare, etc. Organised and coordinated fundraising events, awareness campaigns, and community outreach programs, increasing public engagement. Worked closely with volunteers to provide guidance, track activities, and ensure efficient collaboration towards organizational goals.

  • Teacher at The Queen ’s English English
    2022 - 2022 · Less than a year

    Conducted professional English communication sessions focused on enhancing fluency, grammar accuracy, and workplace communication skills. Designed and delivered customized lesson plans aligned with learners’ academic and professional development goals. Mentored students to improve articulation, presentation delivery, and confidence in business and conversational English Applied effective communication and coaching techniques to support diverse learning styles. Strengthened key professional skills including public speaking, interpersonal communication, client handling, and adaptability. Contributed to building a results-driven and encouraging learning environment that fostered growth and confidence among students.