Isabella Le

Education Operations Specialist at MongoDB

New Hyde Park, New York, United States

About

Growing up on Long Island, NY, I was always encouraged to stay curious and open-minded. That mindset shaped how I approach new opportunities, whether it’s learning a new system, solving a complex problem, or collaborating with others to bring an idea to life. I love taking on challenges that allow me to learn something new and contribute in a way that supports a larger goal. Outside of work, you’ll find me dancing, getting crafty, or searching for the best new food spots!

Experience

  • Education Operations Specialist at MongoDB
    Aug 2025 - Present · 11 mos

  • Student Association at Binghamton University (On-site)
    • Paradox Showcase Director
      Apr 2024 - May 2025 · 1 yr 2 mos

      • Directed and managed the Paradox dance team, overseeing auditions, scheduling, and full team practices to ensure efficient performance preparations • Organized and led the Paradox Showcase, coordinating with team members and other collaborators to deliver a successful and engaging event with over 300 attendees

    • Head Front Desk Receptionist
      Aug 2022 - May 2025 · 2 yrs 10 mos

      • Led and managed the receptionist team, including training new members, creating schedules, and ensuring smooth daily operations • Updated schedules for conference rooms, answered and connected calls, as well as received, organized, and notified more than 250 student organizations for mail and packages to ensure correct pick-ups and convenience • Oversaw administrative tasks such as printing and signing timesheets, while also running the Sunshine Committee to foster a positive and welcoming environment

    • Chartering Assistant
      Jun 2022 - Jun 2024 · 2 yrs 1 mo

      • Emailed, scheduled, and supervised conferences with over 150 students to discuss the process of starting a new organization • Arranged data received from over 100 meetings into Google Sheets/Docs for accurate referencing for Executive Vice President • Evaluated and approved students’ submissions composed of multiple meeting minutes, constitutions, signature sheets, event planning checklists, and written responses to determine their organization’s competence and proficiency

  • Education Operations Intern at MongoDB
    Jun 2024 - Aug 2024 · 3 mos

    • Managed and maintained the MongoDB University site and Thought Industries platform, successfully uploading over 70 pieces of learning content • Collaborated closely with cross-functional teams, particularly Technical Support and Partners, to ensure seamless integration and functionality of the learning management system • Developed and implemented effective strategies for creating and managing training materials, enhancing the overall user experience and engagement for learners

  • Services for Students with Disabilities Notetaker at Binghamton University
    Aug 2023 - Dec 2023 · 5 mos

    • Created organized and eligible notes for numerous courses to then share with other students with disabilities at Binghamton University • Ensured that students get the course notes within one day of the class to make sure that they are not at a disadvantage • Constantly kept in touch with the head of SSD department via Google Forms to check that all notes have been sent to the correct student in a timely manner

  • Administrative Assistant at New York Plumbing, Heating & Cooling Corp.
    May 2021 - Aug 2023 · 2 yrs 4 mos

    • Created Microsoft Excel logs and spreadsheets on a weekly basis to record employee attendance in order to increase convenience for supervisor when comprising the total amount of vacation time each individual employee has utilized • Communicated with fellow co-workers to plan their future work schedules for the upcoming month and closely analyze their current clock-in hours to ensure that it was correctly reflected on each respective staff member’s paycheck • Cataloged personnel files in alphabetical order and organize paperwork in chronological time in each employee folder