Latvia
-Sourcing and engaging with new suppliers, expanding the supplier base to support business growth and diversification. -Manage a diverse team of procurement professionals, fostering a culture of continuous improvement and excellence. -Lead strategic procurement initiatives, reducing operational costs through effective negotiations and supplier management. -Negotiate favorable terms and conditions with suppliers, securing high-quality goods and services at competitive price. -Resolve supplier disputes and manage contract renegotiations, maintaining positive relations and ensuring service continuity. -Establish and manage productive relationships with key stakeholders, including suppliers, internal teams and clients. -Facilitate training sessions for new staff on procurement procedures, enhancing team capabilities and performance. -New companies procurement projects lead opening new locations across the Europe. -Building strong suppliers' framework portfolio enhancing chain level saving results. -Introducing new payment solution for consolidation and reconciliation purposes supporting financial department. -Supporting teams in implementing IT solutions thought the Hotel chain.
-Review business procedures to keep organization up-to-date with regulations and technology. -Oversee the successful implementation of a new property management system, improving data accuracy and operational efficiency. -Perform audits in different hotels -Examine work environments to determine adequacy and safety. -Develop quantitative and qualitative metrics to evaluate company productivity. -Establish rigorous quality control procedures, ensuring product excellence and compliance with industry standards. -Execute policies and procedures to improve day-to-day operations. -Supervise staff from different departments to provide constructive feedback and recommendations for improvement. -Maximize employee morale and correct performance issues according to established standards. -Brief managers regarding new and modified directives to maintain morale and quality measures. -Hire, train and supervise staff to meet objectives, comply with management systems and perform best practices.
-Leader to a team of 85 staff members, focusing on training and development to improve service standards. -Facilitate cross-training among departments, creating a more versatile and responsive workforce. -Negotiate contracts with suppliers, securing discounts and improving bottom-line profitability. -Monitor online reviews and social media feedback, implementing changes that improved overall online ratings, which led to the best sales performance across hotels. -Direct operations of a 157-room hotel, achieving significant increase in guest satisfaction scores withing one year. -Established health and safety protocols, markedly reducing workplace accidents and ensuring compliance with regulations.
-Supervise team of reception staff, providing training and development to improve performance and service quality. -Maintain up-to-date knowledge of local attractions and events, providing guests with recommendations and information. -Manage front office operations to maintain exceptional guests service standards in a high-volume environment. -Organize staff rosters to ensure adequate coverage during peak times while optimizing labor costs. -Enhance guest loyalty through the development of personalized services and recognition of repeat visitors. -Monitor compliance with health and safety regulations, ensuring a safe environment for guests and staff. -Introduce innovative technologies and systems to streamline front office procedures and improve efficiency. -Coordinate seamless check-in and check-out processes, minimizing guest wait times and enhancing satisfaction. -Effectively and efficiently deal with customer complaints, offering smart solutions to maintain customer satisfaction and loyalty. -Manage front office phone systems, answering both internal and external calls regarding company queries, complaints and other information. -Resolve guest issues promptly to improve customer experience.
-Supervise team of reception staff, providing training and development to improve performance and service quality. -Maintain up-to-date knowledge of local attractions and events, providing guests with recommendations and information. -Manage front office operations to maintain exceptional guests service standards in a high-volume environment. -Organize staff rosters to ensure adequate coverage during peak times while optimizing labor costs. -Enhance guest loyalty through the development of personalized services and recognition of repeat visitors. -Monitor compliance with health and safety regulations, ensuring a safe environment for guests and staff. -Introduce innovative technologies and systems to streamline front office procedures and improve efficiency. -Coordinate seamless check-in and check-out processes, minimizing guest wait times and enhancing satisfaction. -Effectively and efficiently deal with customer complaints, offering smart solutions to maintain customer satisfaction and loyalty. -Manage front office phone systems, answering both internal and external calls regarding company queries, complaints and other information. -Resolve guest issues promptly to improve customer experience.
-Supervise team of reception staff, providing training and development to improve performance and service quality. -Maintain up-to-date knowledge of local attractions and events, providing guests with recommendations and information. -Manage front office operations to maintain exceptional guests service standards in a high-volume environment. -Organize staff rosters to ensure adequate coverage during peak times while optimizing labor costs. -Enhance guest loyalty through the development of personalized services and recognition of repeat visitors. -Monitor compliance with health and safety regulations, ensuring a safe environment for guests and staff. -Introduce innovative technologies and systems to streamline front office procedures and improve efficiency. -Coordinate seamless check-in and check-out processes, minimizing guest wait times and enhancing satisfaction. -Effectively and efficiently deal with customer complaints, offering smart solutions to maintain customer satisfaction and loyalty. -Manage front office phone systems, answering both internal and external calls regarding company queries, complaints and other information. -Resolve guest issues promptly to improve customer experience.