Schaumburg, Illinois, United States
A seasoned and detail-oriented full-stack software developer with expertise in relational databases, back-end programming, front-end website development, and data extract, transform, and load process. Experience in troubleshooting, technical support, computer setup and maintenance, cybersecurity, and customer service. Displays a proven ability to leverage excellent organizational, communication, and analytical skills to work across functions and company levels while managing multiple priorities in a fast-paced team environment. An adaptable and resourceful problem solver with a proven history of delivering measurable results in a variety of functional areas.
Solve myriads of technical issues for multiple school districts. Maintain users, devices and technical platforms. Address cybersecurity concerns. Maintain backup system. Maintain building access system. - Interim Technical Director role for a 2,000 student school district for several months, addressing multiple challenges. - MS Entra and Intune- device and user management - Google Workspace Admin management - Active Directory - JAMF certified - OneSync - Cybersecurity addressed multiple times. - Solving issues in face of challenges.
Solved and troubleshot myriads of technical problems and maintained 150 church and school staff spread over 6 campuses. Managed users in Active Directory and Microsoft 365 / Azure. Tackled and blocked SPAM/Phishing. Managed antivirus software. Ordered computers and other tech supplies. Communicated with vendors. Set up VOIP desk phones. Conducted tech training of new hires. Wrote instructional documentation. • Migrated remote management environment for iPads. • Planned time-critical summer projects to prepare for school startup. • Imaged and deployed over 100 laptops and desktops via Endpoint Central. Set up, troubleshot, and maintained Windows and MacBook laptops and desktops. Deployed and managed over 200 Chromebooks. • Set up and managed 100 iPads for school, and managed over 200 tablets for church. • Pushed programs to laptops and iPads via remote management portals. • Resolved issues for staff including hardware, software, printer, Wi-Fi, Chromecast, Apple Airplay, Smart TV, Projector, Elmo, Zoom, email, and user issues. • Managed and troubleshot VMWare virtual machines. • Maintained security system user access and schedules, including Fobs, passes, and access levels. • Installed, maintained, and troubleshot Cafeteria Point of Sale systems as the main point tech.
Designed and built web site. Maintained and configured laptops, router, printer and fax. Handled client communication. Created estimates, handled billing and bookkeeping. Created advertising products. Prepared data for tax filing. • Implemented QuickBooks accounting and client management software to ensure bookkeeping was digital and efficient.
Maintained and improved client-side applications. Designed and coded programs to transform and load recurring data into database while outputting acknowledgement files. Analyzed and corrected data load issues. Edited web site. Researched technical requirements for various projects. Troubleshot computer and software problems. • Created web pages for bill payment via PaymenTech. • Learned and utilized unfamiliar programming language of TCL.
Developed full-stack web applications. Created and maintained web pages. Coded back-end VB applications, SQL data, and SQL stored procedures for high traffic 3-tier e-commerce web site. Extracted, transformed, and loaded client data on database using SQL Server, VB6, and FTP. Created and maintained SQL DTS packages. Resolved issues and maintained member, client, and dentist data. Designed and coded custom programming solutions to operational needs per management request. Performed some support, troubleshooting, and configuration on SQL Server servers, including database configuration. Configured web site filter. Resolved help desk issues. Deployed, set up, and maintained desktop computers, network printers, and phones. Monitored and maintained Windows NT servers, including daily backups and restore as needed. Created and maintained users. • Designed, coded, and implemented VB.Net application to load, transform, and view dental fees in database. Greatly reduced time to process fee data from several days down to 15 minutes. • Analyzed, corrected, and significantly improved upon client billing SQL stored procedures - resulting in more accurate data, saving the company thousands of dollars monthly, and the ability to automate the reports soon after. • Coded ASP, HTML, and SQL to allow reusability of code and content. • Designed, coded and implemented VB 6 project to automate dentist data loads by calling SQL Server DTS packages, significantly reducing programmer interaction. • Designed and created functional specifications for Group Member ASP / SQL project, resulting in automation and efficiency of formerly manual process. • Developed and coded VB 6 solution to automate the daily transferring of client data via email and FTP. • Recognized for consistently doing high quality work.